Shlomi Lavi /
Nov 05, 2022
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Bottom Line: Which is Better - Oracle Siebel or Contivio Contact Center?
Oracle Siebel is more expensive to implement (TCO) than Contivio Contact Center, and Oracle Siebel is rated higher (85/100) than Contivio Contact Center (76/100). Oracle Siebel offers users more features (3) than Contivio Contact Center (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Corporation Vs. Contivio.com
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise.
Our flagship Contivio...
Who is more expensive? Oracle Siebel or Contivio Contact Center?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Siebel and Contivio Contact Center.
Oracle Siebel price starts at $3,750 per license , On a scale between 1 to 10 Oracle Siebel is rated 8, which is higher than the average cost of CRM software. Contivio Contact Center price starts at $79 per user/month , When comparing Contivio Contact Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Oracle Siebel is more expensive than Contivio Contact Center.
Which software includes more/better features?
We've compared Oracle Siebel Vs. Contivio Contact Center based on some of the most important and required CRM features.
Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.
Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.
Target customer size
Oracle Siebel is perfect for mid-size and large companies. Customers of the software include small and medium businesses as well as large enterprises.