Shlomi Lavi /
Feb 27, 2023
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Bottom Line: Which is Better - Oracle Siebel or InTouch?
Oracle Siebel is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Oracle Siebel (85/100). Both tools offer the same amount of features.
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Corporation Vs. Customers Really Matter Ltd
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...
Who is more expensive? Oracle Siebel or InTouch?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Siebel and InTouch.
Oracle Siebel price starts at $3,750 per license , On a scale between 1 to 10 Oracle Siebel is rated 8, which is higher than the average cost of CRM software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Oracle Siebel is more expensive than InTouch.
Which software includes more/better features?
We've compared Oracle Siebel Vs. InTouch based on some of the most important and required CRM features.
Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.
InTouch: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Oracle Siebel is perfect for mid-size and large companies.
InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.