Compare Oracle Siebel and InTouch - Feb 2023

Shlomi LaviShlomi Lavi / Feb 27, 2023

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Bottom Line: Which is Better - Oracle Siebel or InTouch?

Oracle Siebel is more expensive to implement (TCO) than InTouch, and InTouch is rated higher (91/100) than Oracle Siebel (85/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Customers Really Matter Ltd

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Customers Really Matter Ltd: Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects. We understand the pressure of being a small business ...

Who is more expensive? Oracle Siebel or InTouch?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Siebel and InTouch.

Oracle Siebel price starts at $3,750 per license , On a scale between 1 to 10 Oracle Siebel is rated 8, which is higher than the average cost of CRM software. InTouch price starts at $368.74 per user/month , When comparing InTouch to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Oracle Siebel is more expensive than InTouch.

Which software includes more/better features?

We've compared Oracle Siebel Vs. InTouch based on some of the most important and required CRM features.

Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.

InTouch: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Oracle Siebel is perfect for mid-size and large companies.

InTouch Legal Management software is primarily designed for law firms, solo practitioners, and in-house legal departments.



Oracle Siebel

ITQlick rating
(4.4/5)

starts at $3,750 per license

Oracle Siebel CRM is a cloud-based customer relationship management and sales force automation solution that targets to assist organizations to manage and influence their customer experiences. The platform feat...

Categories: Banking CRM, Casino CRM, Channel Management, Complaint Management.

InTouch

ITQlick rating
(3/5)

starts at $368.74 per user/month

InTouchCRM software is a cloud-hosted sales and marketing software system which integrates email marketing with all traditional CRM features like sales deal management, contact management, calendar sharing, mar...

Categories: Customer Relationship Management, Retail & POS.

Compare specifications

Compare features

Oracle Siebel: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

InTouch: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Oracle S...
ITQlick rating
4.4/5
Score
85/100
Pricing
9.8/10
License pricing
$3,750 per license
Functionality
24
Compare
InTouch
ITQlick rating
3/5
Score
91/100
Pricing
3.6/10
License pricing
$368.74 per user/month
Functionality
5
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.