Shlomi Lavi / May 23, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Helpshift is more expensive to implement (TCO) than PRTG Network Monitor, and PRTG Network Monitor is rated higher (84/100) than Helpshift (77/100).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Paessler AG: Paessler AG’s award winning PRTG Network Monitor is a powerful, affordable and easy-to-use Unified Monitoring solution. It is a highly flexible and generic software for monitoring IT infrastructure, already in use at enterprises and organizations of all sizes and industries. Over 150,000 IT administrators in more than 170 countries rely on PRTG and...
Helpshift: The companies that are making a fortune in the new mobile economy have sewed an exceptional customer experience into the very fabric of their company. Support doesn't just add value — an exceptional customer experience is the value. But the current support solutions were never intended to support the mobile experience - you can't pour motor oil ...
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PRTG Network Monitor and Helpshift.
PRTG Network Monitor price starts at $1,799 per license , On a scale between 1 to 10 PRTG Network Monitor is rated 2, which is much lower than the average cost of Network Monitoring software. Helpshift price starts at $150 per month , When comparing Helpshift to its competitors, the software is rated 10 - much higher than the average Network Monitoring software cost.
Bottom line: Helpshift is more expensive than PRTG Network Monitor.
We've compared PRTG Network Monitor Vs. Helpshift based on some of the most important and required Network Monitoring features.
PRTG Network Monitor: We are still working to collect the list of features for PRTG Network Monitor.
Helpshift: We are still working to collect the list of features for Helpshift.
The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management. and Helpshift's target customer size include: Small, medium and large size businesses.
starts at $1,799 per license
PRTG Network Monitor is a full-featured monitor which uses more than 200 sensor types for all the common network appliances and services. The sensors are any items you would want to monitor on a device. These i...
Compare Pricingstarts at $150 per month
Helpshift is a held desk platform solution for digital customer service. It has features like web and app messaging, live chat, advanced automation, and advanced analytics to help mobile apps increase customer ...
Compare Pricing| ITQlick Score: | 84/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Network Monitoring -> PRTG Network Monitor review |
| Company: | Paessler AG |
| Pricing: | starts at $1,799 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | PRTG Network Monitor review, PRTG Network Monitor pricing, PRTG Network Monitor alternatives |
| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | Help Desk -> Helpshift review |
| Company: | Helpshift |
| Pricing: | starts at $150 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Helpshift review, Helpshift pricing, Helpshift alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.