QuestBack Enterprise Feedback - Top Competitors (Jul 2022)
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| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Feedback Management -> QuestBack Enterprise Feedback review -> QuestBack Enterprise Feedback competitors |
| Ranking: | Ranked 5 out of 34 Feedback Management systems |
| Company: | QuestBack |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | QuestBack Enterprise Feedback review, QuestBack Enterprise Feedback pricing guide |
Shlomi Lavi / updated: Jul 26, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
QuestBack Enterprise Feedback vs. Alternatives in 2024
The major competitors for QuestBack Enterprise Feedback are Qualtrics EFM and Verint EFM.Qualtrics EFM is an enterprise feedback system that uses collaboration tools to share information & surveys, and define new policies based on the results. There is a central library of survey templates which can be utilized or modified based on business requirements, as well as event based surveys which are triggered once business events are completed. Additionally there are analytic tools to monitor feedback KPIs and the system can be used for both external customers as well as internal employee survey requirements.
QuestBack Enterprise Feedback in comparison is offered as a web-enabled solution with APIs for integration to third party applications. Additionally the product provides online communities for survey initiation and collaboration, as well as integration with social media networks to gauge customer satisfaction with products & service levels.
Then there is Verint EFM which offers a multi-channel feedback system that includes in-person, web-based, email, voice as well as social media options, with mobile surveys possible as well. Additionally the product supports speech & text analytics to interpret survey results automatically and produce actionable insights for process & strategy improvement. There are also options to measure feedback results against industry benchmarks for quality review purposes.
While QuestBack Enterprise Feedback does not fully support these features, it does provide a Data Hub which acts as an online panel to manage customers and their interactions. Additionally there is an option to rate surveys and reward participants based on pre-defined criteria, with support for ad-hoc real-time surveys and questions to address immediate requirements.
QuestBack Enterprise Feedback alternatives - for small & large Business
Here are the top 4 alternatives to QuestBack Enterprise Feedback that are worth checking out: Checkster for SMBs, TalentGuard for large size business, 36 Dollar 360 for growing companies, and Vision Metrics 360 for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.