Shlomi Lavi /
Mar 19, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - RazorSync or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than RazorSync, and Mhelpdesk is rated higher (95/100) than RazorSync (91/100). Mhelpdesk offers users more features (15) than RazorSync (8).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RazorSync Vs. Mhelpdesk
RazorSync: RazorSync, LLC is a Minneapolis, MN based company that provides a powerful, easy-to-use, and low-cost mobile-to-cloud (MOCLO) field service software for service businesses.
The RazorSync desktop and mobile software solution streamlines business management and the interaction between the office, field workers and customers. This application helps ...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? RazorSync or Mhelpdesk?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RazorSync and Mhelpdesk.
RazorSync price starts at $55 per 2 users/month , On a scale between 1 to 10 RazorSync is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than RazorSync.
Which software includes more/better features?
We've compared RazorSync Vs. Mhelpdesk based on some of the most important and required Field Service features.
RazorSync: Dashboard, Data Import/Export, Billing & Invoicing, Employee Scheduling, Time Tracking, Scheduling, Work Order Management, Contract Management.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
RazorSync's typical customers include: Small businesses and start ups, MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.