Shlomi Lavi /
Mar 19, 2022
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Bottom Line: Which is Better - RazorSync or Service Autopilot?
RazorSync is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than RazorSync (91/100). Both tools offer the same amount of features.
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RazorSync Vs. BACKTELL
RazorSync: RazorSync, LLC is a Minneapolis, MN based company that provides a powerful, easy-to-use, and low-cost mobile-to-cloud (MOCLO) field service software for service businesses.
The RazorSync desktop and mobile software solution streamlines business management and the interaction between the office, field workers and customers. This application helps ...
BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed.
Our in-house solutions performed well. Very well. Once our companies were run...
Who is more expensive? RazorSync or Service Autopilot?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RazorSync and Service Autopilot.
RazorSync price starts at $55 per 2 users/month , On a scale between 1 to 10 RazorSync is rated 2, which is much lower than the average cost of Field Service software. Service Autopilot price starts at $47 per month , When comparing Service Autopilot to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: RazorSync cost is around the same cost of Service Autopilot.
Which software includes more/better features?
We've compared RazorSync Vs. Service Autopilot based on some of the most important and required Field Service features.
RazorSync: Dashboard, Data Import/Export, Billing & Invoicing, Employee Scheduling, Time Tracking, Scheduling, Work Order Management, Contract Management.
Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling.
Target customer size
RazorSync's typical customers include: Small businesses and start ups, The software has specifically been designed for the needs of small and medium sized businesses.