Compare Real-Link RFID and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Real-Link RFID or ServiceTitan?

Real-Link RFID is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than Real-Link RFID (52/100). ServiceTitan offers users more features (7) than Real-Link RFID (0). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RealTime DC Vs. ServiceTitan

RealTime DC: RealTime DC is a family-run software and hardware supplier based in the UK. We were founded in 2003 offering software, consultancy and hardware, primarily for the manufacturing / logistics market. We expanded in 2008 and began to offer mobile software solutions across verticals such as Health & Safety and Cleaning.

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? Real-Link RFID or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Real-Link RFID and ServiceTitan.

Real-Link RFID accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Real-Link RFID is rated 4, which is lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Real-Link RFID cost is around the same cost of ServiceTitan.

Which software includes more/better features?

We've compared Real-Link RFID Vs. ServiceTitan based on some of the most important and required Field Service features.

Real-Link RFID: We are still working to collect the list of features for Real-Link RFID.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. The software is a valuable solution for companies of all dimensions as well as a range of kinds.