Compare SalesNOW and Sugar Sell - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - SalesNOW or Sugar Sell?

Sugar Sell is more expensive to implement (TCO) than SalesNOW, and Sugar Sell is rated higher (90/100) than SalesNOW (83/100). Sugar Sell offers users more features (21) than SalesNOW (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Interchange Solutions Inc. Vs. SugarCRM

Interchange Solutions Inc.: Interchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of SalesNOW, a complete CRM Suite for the Web and mobile devices, used by thousands of customers worldwide. SalesNOW is an actively developed, award winning, affordable, robust, secure and fully hosted Customer Relationship Manage...

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...

Who is more expensive? SalesNOW or SugarCRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesNOW and SugarCRM.

SalesNOW price starts at $19.95 per user/month , On a scale between 1 to 10 SalesNOW is rated 2, which is much lower than the average cost of CRM software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: SugarCRM is more expensive than SalesNOW.

Which software includes more/better features?

We've compared SalesNOW Vs. Sugar Sell based on some of the most important and required CRM features.

SalesNOW: We are still working to collect the list of features for SalesNOW.

SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.