Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - SAP HYBRIS or Vivantio Pro?
SAP HYBRIS is more expensive to implement (TCO) than Vivantio Pro, and SAP HYBRIS is rated higher (85/100) than Vivantio Pro (75/100). SAP HYBRIS offers users more features (2) than Vivantio Pro (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAP Vs. Vivantio
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Vivantio: The UK's Most Popular SaaS Service Desk Solution.nnFormed in 2003, Vivantio is a privately owned limited company providing web based software solutions to customer service and support teams. nnVivantio was the first UK company to build a single service desk solution designed to be installed at customer premises and offered as a fully managed h...
Who is more expensive? SAP HYBRIS or Vivantio Pro?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SAP HYBRIS and Vivantio Pro.
SAP HYBRIS price starts at $54,000 per license , On a scale between 1 to 10 SAP HYBRIS is rated 10, which is much higher than the average cost of CRM software. Vivantio Pro price starts at $42 per user/month , When comparing Vivantio Pro to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SAP HYBRIS is more expensive than Vivantio Pro.
Which software includes more/better features?
We've compared SAP HYBRIS Vs. Vivantio Pro based on some of the most important and required CRM features.
SAP HYBRIS: Budgeting & CPM, Content Management.
Vivantio Pro: We are still working to collect the list of features for Vivantio Pro.
Target customer size
SAP Hybris is a designed for use in small businesses (1-20 employees), medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support, help desk and CRM. and Vivantio Pro's target customer size include: Small, medium and large size businesses.