Compare ServicePower and Dispatch - May 2022

Shlomi LaviShlomi Lavi / May 29, 2022

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Bottom Line: Which is Better - ServicePower or Dispatch?

ServicePower is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than ServicePower (84/100). ServicePower offers users more features (7) than Dispatch (5).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ServicePower Vs. DispatchTrack

ServicePower: ServicePower’s mission is to provide field service organizations with innovative, effective mobile workforce management solutions to help them lower costs while providing the best customer service possible and influencing the changing technological landscape. ServicePower provides connected field services solutions through the use of innovative tec...

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who is more expensive? ServicePower or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServicePower and Dispatch.

ServicePower accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ServicePower is rated 2, which is much lower than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: ServicePower cost is around the same cost of Dispatch.

Which software includes more/better features?

We've compared ServicePower Vs. Dispatch based on some of the most important and required Field Service features.

ServicePower: Mobile Access, Billing & Invoicing, Customer Experience Management, Time Tracking, Scheduling, Inventory Management, Field Service.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

Customers of the software include small and medium sized businesses as well as large enterprises. Customers of the software chiefly include small and medium businesses.

ServicePower

ITQlick rating
(4.3/5)

ServicePower is a web based field service management solution for businesses of all sizes. It offers such services as customer management, scheduling and routing, work order management, and others. The software...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service.

Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service, Work Order Management.

Compare specifications

Compare features

ServicePower: 7 Features

Mobile Access
Billing & Invoicing
Customer Experience Management
Time Tracking
Scheduling
Inventory Management
Field Service

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServicePower
ITQlick rating
4.3/5
Score
84/100
Pricing
2.8/10
License pricing
Pricing not available
Functionality
22
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.