Compare SevOne and Osticket - Mar 2022

Shlomi LaviShlomi Lavi / Mar 30, 2022

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Bottom Line: Which is Better - SevOne or Osticket?

SevOne is more expensive to implement (TCO) than Osticket, and SevOne is rated higher (88/100) than Osticket (77/100). Osticket offers users more features (3) than SevOne (0).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SevOne Inc Vs. Audiense

SevOne Inc: Two network architects at global financial services firms found nothing existed on the market that scaled in time to monitor the size of today’s networks. So, they did what every true network admin would do – fixed the problem. But how? They built SevOne, on the foundation of speed at scale. As the network grows users simply peer multiple SevOne...

Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...

Who is more expensive? SevOne or Osticket?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SevOne and Osticket.

SevOne price starts at $2,995 per license , On a scale between 1 to 10 SevOne is rated 4, which is lower than the average cost of IT Management software. Osticket price starts at $9 per agent/month , When comparing Osticket to its competitors, the software is rated 2 - much lower than the average IT Management software cost.

Bottom line: SevOne is more expensive than Osticket.

Which software includes more/better features?

We've compared SevOne Vs. Osticket based on some of the most important and required IT Management features.

SevOne: We are still working to collect the list of features for SevOne.

Osticket: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include small and big businesses all over the world. Customers of the software mainly include small and medium businesses.

SevOne

ITQlick rating
(4/5)

starts at $2,995 per license

SevOne is a network performance management solution for businesses of all sizes. It reduces the overhead with agent-less monitoring and streamlines network and application performance. The software was ...

Categories: IT Management.

Osticket

ITQlick rating
(4.3/5)

starts at $9 per agent/month

osTicket is a help desk and customer support solution for businesses of small and medium size. It offers various reporting, customization, and ticket management solutions. The software was designed and ...

Categories: Help Desk, Self-Service Portal, Ticket Management, IT Management, Unified communication.

Compare specifications

Compare features

SevOne: 0 Features

We are working to collect the list of features

Osticket: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SevOne
ITQlick rating
4/5
Score
88/100
Pricing
5.2/10
License pricing
$2,995 per license
Functionality
3
Review
Compare
Osticket
ITQlick rating
4.3/5
Score
77/100
Pricing
2/10
License pricing
$9 per agent/month
Functionality
9
Crashplan
ITQlick rating
4.6/5
Score
89/100
Pricing
2.6/10
License pricing
$10 per month
Functionality
9
CA Servi...
ITQlick rating
3.3/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
13
Compare
Nerdio
ITQlick rating
5/5
Score
83/100
Pricing
6/10
License pricing
$3 per user/month
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.