Shlomi Lavi /
Jun 07, 2022
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Bottom Line: Which is Better - Sitejabber or Critique by eZee?
Critique by eZee is more expensive to implement (TCO) than Sitejabber, and Critique by eZee is rated higher (84/100) than Sitejabber (72/100). Critique by eZee offers users more features (5) than Sitejabber (0). There is a clear winner in this case and it is Critique by eZee!
Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sitejabber Vs. eZee Technosys
Sitejabber: Sitejabber is the leading destination for customer ratings and reviews of businesses. Consumers find ratings and read reviews to ensure they buy from the best companies. Consumers can also get answers to questions from other customers and the business itself. After a purchase, consumers can leave their own feedback and get help resolving any issues...
eZee Technosys: eZee Technosys is a complete IT solutions provider for the hospitality industry, solutions whose sole purpose is to simplify business processes for our clients and help their business grow. The dedicated teams at eZee cover product development, technical support, consulting and sales. When you deal with us, you are directly coming in touch with peo...
Who is more expensive? Sitejabber or Critique by eZee?
The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sitejabber and Critique by eZee.
Sitejabber price starts at $199 per month , On a scale between 1 to 10 Sitejabber is rated 4, which is lower than the average cost of Reputation Management software. Critique by eZee price starts at $45 per month , When comparing Critique by eZee to its competitors, the software is rated 4 - lower than the average Reputation Management software cost.
Bottom line: Sitejabber cost is around the same cost of Critique by eZee.
Which software includes more/better features?
We've compared Sitejabber Vs. Critique by eZee based on some of the most important and required Reputation Management features.
Sitejabber: We are still working to collect the list of features for Sitejabber.
Critique by eZee: Customer Experience Management, Employee Performance Management, Response Management, Sentiment Analysis, Reputation Management.
Target customer size
Sitejabber's typical customers include: Start up, Small business, Medium business, Large business, and Critique by eZee's target customer size include: Small, medium and large size businesses.