Compare SMS Assist and IBM TRIRIGA - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - SMS Assist or IBM TRIRIGA?

IBM TRIRIGA is more expensive to implement (TCO) than SMS Assist, and SMS Assist is rated higher (90/100) than IBM TRIRIGA (80/100).

Looking for the right Facilities Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SMS Assist, L.L.C. Vs. IBM

SMS Assist, L.L.C.: SMS Assist provides a fully managed business solution to more than 110,000 client locations with a network of over 20,000 affiliate subcontractors. Using its unique business model and proprietary cloud-based technology platform, SMS Assist continuously reduces client costs to maintain their properties, while improving service quality and speed of d...

IBM: International Business Machines Corporation, or IBM, is an American corporation. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

Who is more expensive? SMS Assist or IBM TRIRIGA?

The real total cost of ownership (TCO) of Facilities Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SMS Assist and IBM TRIRIGA.

SMS Assist accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SMS Assist is rated 6, which is similar to the average cost of Facilities Management software. IBM TRIRIGA accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SMS Assist is rated 6, which is similar to the average cost of Facilities Management software.

Bottom line: IBM TRIRIGA is more expensive than SMS Assist.

Which software includes more/better features?

We've compared SMS Assist Vs. IBM TRIRIGA based on some of the most important and required Facilities Management features.

SMS Assist: We are still working to collect the list of features for SMS Assist.

IBM TRIRIGA: We are still working to collect the list of features for IBM TRIRIGA.

Target customer size

SMS Assist's typical customers include: Small, medium and large size businesses, The software is a viable solution for businesses of all sizes and a wide range of types.