Compare SMS Assist and Tivoli - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - SMS Assist or Tivoli?

SMS Assist is more expensive to implement (TCO) than Tivoli, and SMS Assist is rated higher (90/100) than Tivoli (62/100). Tivoli offers users more features (3) than SMS Assist (0).

Looking for the right Facilities Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SMS Assist, L.L.C. Vs. IBM

SMS Assist, L.L.C.: SMS Assist provides a fully managed business solution to more than 110,000 client locations with a network of over 20,000 affiliate subcontractors. Using its unique business model and proprietary cloud-based technology platform, SMS Assist continuously reduces client costs to maintain their properties, while improving service quality and speed of d...

IBM: International Business Machines Corporation, or IBM, is an American corporation. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

Who is more expensive? SMS Assist or Tivoli?

The real total cost of ownership (TCO) of Facilities Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SMS Assist and Tivoli.

SMS Assist accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SMS Assist is rated 6, which is similar to the average cost of Facilities Management software. Tivoli accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SMS Assist is rated 6, which is similar to the average cost of Facilities Management software.

Bottom line: SMS Assist is more expensive than Tivoli.

Which software includes more/better features?

We've compared SMS Assist Vs. Tivoli based on some of the most important and required Facilities Management features.

SMS Assist: We are still working to collect the list of features for SMS Assist.

Tivoli: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

SMS Assist's typical customers include: Small, medium and large size businesses, Customers of the software mainly come from small and medium businesses across industries.