Compare SolarWinds Service Desk and AdRem NetCrunch - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or AdRem NetCrunch?
SolarWinds Service Desk is more expensive to implement (TCO) than AdRem NetCrunch, and SolarWinds Service Desk is rated higher (94/100) than AdRem NetCrunch (90/100). SolarWinds Service Desk offers users more features (18) than AdRem NetCrunch (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. AdRem Software
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
AdRem Software: The company was founded by Tomasz Kunicki in 1998 to develop products for Novell NetWare. Today AdRem Software is a privately owned, self-financed company.
Who is more expensive? SolarWinds Service Desk or AdRem NetCrunch?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and AdRem NetCrunch.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. AdRem NetCrunch price starts at $1,500 per license , When comparing AdRem NetCrunch to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than AdRem NetCrunch.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. AdRem NetCrunch based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
AdRem NetCrunch: We are still working to collect the list of features for AdRem NetCrunch.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. The usual customers of AdRem NetCrunch software are the entrepreneurs engaging in the SMBs (small businesses having one to 100 employees and/or medium-sized businesses having more than 100 to 1,000 employees) relying on the services from Information technology/IT, data and web hosting and other information related services, mainly with IT and networking monitoring and management.
AdRem NetCrunch
starts at $1,500 per license
AdRem NetCrunch is a network monitoring and management software designed to manage and monitor the internet in smart, reactive and proactive manner.
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
AdRem NetCrunch Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Network Monitoring -> AdRem NetCrunch review |
Company: | AdRem Software |
Pricing: | starts at $1,500 per license |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | AdRem NetCrunch review, AdRem NetCrunch pricing, AdRem NetCrunch alternatives |
Compare features
SolarWinds Service Desk: 18 Features
AdRem NetCrunch: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.