Compare SolarWinds Service Desk and Auvik - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Auvik?
Auvik is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Auvik (76/100). SolarWinds Service Desk offers users more features (18) than Auvik (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Auvik Networks.
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Auvik Networks.: Managing an IT network is much harder than it needs to be. Today, network administrators still type code, line by line, into screens that most of us haven’t seen since DOS went extinct. The consumerization of IT — putting a simple graphical interface on top of a complex piece of technology — has revolutionized our world. But consumerization has al...
Who is more expensive? SolarWinds Service Desk or Auvik?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Auvik.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Auvik price starts at $150 per month , When comparing Auvik to its competitors, the software is rated 10 - much higher than the average Help Desk software cost.
Bottom line: Auvik is more expensive than SolarWinds Service Desk.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Auvik based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Auvik: We are still working to collect the list of features for Auvik.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Auvik's target customer size include: SMBs.
Auvik
starts at $150 per month
Auvik is a growing cloud-based Network Monitoring software, it is designed to support small and medium size business. Auvik received a rating of 4.7 from ITQlick team. The software cost is considered a bit pric...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Auvik Specifications
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Network Monitoring -> Auvik review |
Company: | Auvik Networks. |
Pricing: | starts at $150 per month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Auvik review, Auvik pricing, Auvik alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Auvik: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.