Compare SolarWinds Service Desk and Clickatell - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Clickatell?
SolarWinds Service Desk is more expensive to implement (TCO) than Clickatell, and SolarWinds Service Desk is rated higher (94/100) than Clickatell (64/100). SolarWinds Service Desk offers users more features (18) than Clickatell (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Clickatell Touch
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Clickatell Touch: Founded in 2000, Clickatell is a B2B mobile technology market leader that enables startups, small-to-medium businesses and enterprises to connect, engage and transact with their customers. Clickatell’s platforms and solutions help brands reach over 85 percent of the world’s population, across more than 1,000 mobile network providers and multiple mo...
Who is more expensive? SolarWinds Service Desk or Clickatell Touch?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Clickatell Touch.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Clickatell Touch price starts at $30 per user/month , When comparing Clickatell Touch to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than Clickatell Touch.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Clickatell based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Clickatell Touch: We are still working to collect the list of features for Clickatell Touch.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Clickatell Touch's target customer size include: Start up, Small business, Medium business, Large business.
Clickatell Touch
starts at $30 per user/month
Founded in 2000, Clickatell is a B2B mobile technology market leader that enables startups, small-to-medium businesses and enterprises to connect, engage and transact with their customers. Clickatell’s platform...
PriceDemoCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Clickatell Touch Specifications
ITQlick Score: | 64/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Clickatell Touch review |
Company: | Clickatell Touch |
Pricing: | starts at $30 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Cloud |
Links: | Clickatell Touch review, Clickatell Touch pricing, Clickatell Touch alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Clickatell Touch: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.