Compare SolarWinds Service Desk and Smartling - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Smartling?
Smartling is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Smartling (75/100). SolarWinds Service Desk offers users more features (18) than Smartling (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Smartling, Inc.
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Smartling, Inc.: Our company and our technology are helping smart brands access new markets, more customers and greater value.Founded in 2009 at a Manhattan coffee shop. Smartling has grown to become a technology hub in the center of New York City. Our large, open office allows our team members to work together creatively on constantly growing our product featur...
Who is more expensive? SolarWinds Service Desk or Smartling?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Smartling.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Smartling price starts at $200 per month , When comparing Smartling to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk cost is around the same cost of Smartling.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Smartling based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Smartling: We are still working to collect the list of features for Smartling.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. Typical customers of this software are companies from different industries that offer their products or services to International audience and would like to make their content available on the specific market’s language and culture.
Smartling
starts at $200 per month
Smartling is a translation and localization software that allows users to reach out to more customers and retain old ones by ensuring that their content is clear, giving the right information. It also comes wit...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Smartling Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Marketing -> Smartling review |
Company: | Smartling, Inc. |
Pricing: | starts at $200 per month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | Smartling review, Smartling pricing, Smartling alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Smartling: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.