Compare SolarWinds Service Desk and Solgari for Contact Centres - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Solgari for Contact Centres?
SolarWinds Service Desk is more expensive to implement (TCO) than Solgari for Contact Centres, and SolarWinds Service Desk is rated higher (94/100) than Solgari for Contact Centres (77/100). SolarWinds Service Desk offers users more features (18) than Solgari for Contact Centres (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Solgari
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Solgari: Solgari provides Cloud Communications Services to business customers globally including Cloud PBX & Contact Center solutions. Our services are offered to Enterprise & SMB customers on a monthly subscription basis, enabling businesses to reduce costs and increase productivity by replacing traditional on-premise phone and telecoms infrastructure. So...
Who is more expensive? SolarWinds Service Desk or Solgari for Contact Centres?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Solgari for Contact Centres.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Solgari for Contact Centres price starts at $45 per user/month , When comparing Solgari for Contact Centres to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than Solgari for Contact Centres.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Solgari for Contact Centres based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Solgari for Contact Centres: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Solgari for Contact Centres's target customer size include: Small, medium and large size businesses.
Solgari for Contact Centres
starts at $45 per user/month
Solgari for Contact Centres is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Solgari for Contact Centres received a rating of 5 from ITQlick team. Th...
PriceDemoCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Solgari for Contact Centres Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Solgari for Contact Centres review |
Company: | Solgari |
Pricing: | starts at $45 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Solgari for Contact Centres review, Solgari for Contact Centres pricing, Solgari for Contact Centres alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Solgari for Contact Centres: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.