Compare SolarWinds Service Desk and Teamleader CRM - Dec 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SolarWinds Service Desk or Teamleader CRM?
Teamleader CRM is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Teamleader CRM (81/100). SolarWinds Service Desk offers users more features (18) than Teamleader CRM (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Teamleader
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Teamleader: Bringing together CRM, project management and invoicing in an intuitive tool, Teamleader enables your team to build, organize and grow your business.Create and store your invoices and quotes easily, quickly and efficiently. Keep it professional - from the beginning.
Who is more expensive? SolarWinds Service Desk or Teamleader CRM?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Teamleader CRM.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Teamleader CRM price starts at $50 per 2 users/month , When comparing Teamleader CRM to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Teamleader CRM is more expensive than SolarWinds Service Desk.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Teamleader CRM based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Teamleader CRM: We are still working to collect the list of features for Teamleader CRM.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. Teamleader CRM is a tool designed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industries, mainly those businesses engaging in the field of customer support and CRM.
Teamleader CRM
starts at $50 per 2 users/month
Teamleader CRM is a software designed to let users easily and quickly manage their contacts. This software allows linking of contacts to companies and lets users note their organizational structure. The softwar...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Teamleader CRM Specifications
ITQlick Score: | 81/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Help Desk -> Teamleader CRM review |
Company: | Teamleader |
Pricing: | starts at $50 per 2 users/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Teamleader CRM review, Teamleader CRM pricing, Teamleader CRM alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Teamleader CRM: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.