Compare Summit Service and Dispatch - May 2022

Shlomi LaviShlomi Lavi / May 30, 2022

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Bottom Line: Which is Better - Summit Service or Dispatch?

Summit Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Summit Service (62/100). Dispatch offers users more features (5) than Summit Service (3). There is a clear winner in this case and it is Dispatch!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ritam Technologies Vs. DispatchTrack

Ritam Technologies: Ritam Technologies, LLC (formerly Ritam Technologies, LP) is celebrating over 30 years serving our industries with innovative products and services. In 1981, we began working with users to automate tedious billing and management functions and to provide tools that saved time updating customer records and tracking equipment. We have been building on...

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who is more expensive? Summit Service or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Summit Service and Dispatch.

Summit Service price starts at $40 per user/month , On a scale between 1 to 10 Summit Service System is rated 6, which is similar to the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Summit Service is more expensive than Dispatch.

Which software includes more/better features?

We've compared Summit Service Vs. Dispatch based on some of the most important and required Field Service features.

Summit Service: Data Import/Export, Basic Reports, Online Customer Support.

Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

Summit Service's typical customers include: Small, medium and large size businesses, Customers of the software chiefly include small and medium businesses.



Summit Service

ITQlick rating
(4/5)

starts at $40 per user/month

Summit Service System is a growing cloud-based Human Resources software, it is designed to support small, medium and large size business. Summit Service System received a rating of 4 from ITQlick team. The soft...

Categories: Customer Service, Recurring invoicing, Barcoding.

Dispatch

ITQlick rating
(4/5)

starts at $99 per month

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service, Work Order Management.

Compare specifications

Compare features

Summit Service: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Summit S...
ITQlick rating
4/5
Score
62/100
Pricing
6.6/10
License pricing
$40 per user/month
Functionality
6
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.