Shlomi Lavi /
May 30, 2022
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Bottom Line: Which is Better - Summit Service or Dispatch?
Summit Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Summit Service (62/100). Dispatch offers users more features (5) than Summit Service (3). There is a clear winner in this case and it is Dispatch!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ritam Technologies Vs. DispatchTrack
Ritam Technologies: Ritam Technologies, LLC (formerly Ritam Technologies, LP) is celebrating over 30 years serving our industries with innovative products and services. In 1981, we began working with users to automate tedious billing and management functions and to provide tools that saved time updating customer records and tracking equipment. We have been building on...
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
Who is more expensive? Summit Service or Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Summit Service and Dispatch.
Summit Service price starts at $40 per user/month , On a scale between 1 to 10 Summit Service System is rated 6, which is similar to the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Summit Service is more expensive than Dispatch.
Which software includes more/better features?
We've compared Summit Service Vs. Dispatch based on some of the most important and required Field Service features.
Summit Service: Data Import/Export, Basic Reports, Online Customer Support.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Target customer size
Summit Service's typical customers include: Small, medium and large size businesses, Customers of the software chiefly include small and medium businesses.