Shlomi Lavi / Sep 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Support Incident Tracker is more expensive to implement (TCO) than Support Incident Tracker, and Support Incident Tracker is rated with the same score (80/100) as Support Incident Tracker (80/100). Both tools offer the same amount of features.
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
The Support Incident Tracker: Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from Si...
The Support Incident Tracker: Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from Si...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Support Incident Tracker and Support Incident Tracker.
Support Incident Tracker price starts at $25 per license , On a scale between 1 to 10 Support Incident Tracker is rated 6, which is similar to the average cost of Help Desk software. Support Incident Tracker price starts at $25 per license , When comparing Support Incident Tracker to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Support Incident Tracker cost is around the same cost of Support Incident Tracker.
We've compared Support Incident Tracker Vs. Support Incident Tracker based on some of the most important and required Help Desk features.
Support Incident Tracker: Email Integration, Incident / Request Management, Multi-Site Support, Service Level Agreements, Support Ticket Tracking.
Support Incident Tracker: Email Integration, Incident / Request Management, Multi-Site Support, Service Level Agreements, Support Ticket Tracking.
Support Incident Tracker is perfect for companies of all sizes. Support Incident Tracker is perfect for companies of all sizes.
starts at $25 per license
Support Incident Tracker, also known as SiT!, is an open source help desk software that can help users to track technical support emails and calls efficiently. The software is based on PHP and MySQL and can hel...
Compare Pricingstarts at $25 per license
Support Incident Tracker, also known as SiT!, is an open source help desk software that can help users to track technical support emails and calls efficiently. The software is based on PHP and MySQL and can hel...
Compare Pricing| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> Support Incident Tracker review |
| Company: | The Support Incident Tracker |
| Pricing: | starts at $25 per license |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop |
| Links: | Support Incident Tracker review, Support Incident Tracker pricing, Support Incident Tracker alternatives |
| ITQlick Score: | 80/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> Support Incident Tracker review |
| Company: | The Support Incident Tracker |
| Pricing: | starts at $25 per license |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop |
| Links: | Support Incident Tracker review, Support Incident Tracker pricing, Support Incident Tracker alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.