Support Incident Tracker - Top Competitors (Sep 2022)
Compare PricingITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 6.8/10 - high cost |
Category: | Help Desk -> Support Incident Tracker review -> Support Incident Tracker competitors |
Ranking: | Ranked 51 out of 210 Help Desk systems |
Company: | The Support Incident Tracker |
Pricing: | starts at $25 per license |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Support Incident Tracker review, Support Incident Tracker pricing guide |
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Support Incident Tracker vs. Alternatives in 2024
Hot Help Desk and Zendesk are the competitors of Support Incident Tracker. Hot Help Desk also offers a free edition for users like Support Incident Tracker and comes with customer portal, complete ticket history, automatic ticket assigning, email alerts, report builder and administration console features. However, the free version offers limited space disk and ticket management support.Zendesk is another popular help desk solution with Salesforce integration support, Google Analytics integration support, portal language options, multiple channel support and knowledge base features. However, the their live chat support system is down most of the time.
Support Incident Tracker alternatives - for small & large Business
Here are the top 4 alternatives to Support Incident Tracker that are worth checking out: SolarWinds for SMBs, Freshdesk for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.