Shlomi Lavi /
Jun 01, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Symantec Altiris or ContactCenter?
ContactCenter is more expensive to implement (TCO) than Symantec Altiris, and Symantec Altiris is rated higher (91/100) than ContactCenter (62/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Symantec Vs. Cisco Systems
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world.
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
Who is more expensive? Symantec Altiris or ContactCenter?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Symantec Altiris and ContactCenter.
Symantec Altiris price starts at $12,975 per license , On a scale between 1 to 10 Symantec Altiris Deployment Solution is rated 2, which is much lower than the average cost of IT Management software. ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Symantec Altiris Deployment Solution is rated 2, which is much lower than the average cost of IT Management software.
Bottom line: ContactCenter is more expensive than Symantec Altiris.
Which software includes more/better features?
We've compared Symantec Altiris Vs. ContactCenter based on some of the most important and required IT Management features.
Symantec Altiris: Data Import/Export, Basic Reports, Online Customer Support.
ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Main intended customers of the software are small and medium business. Customers of the software include businesses of all sizes and types hailing from all major industries.