Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - Teramind Business or LiveAgent?
Teramind Business is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than Teramind Business (62/100). LiveAgent offers users more features (5) than Teramind Business (0). There is a clear winner in this case and it is LiveAgent!
Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Teramind Vs. Quality Unit
Teramind: Teramind is a unique employee monitoring platform that’s built on a highly-scalable and modern architecture. Our customers are very diverse, from micro-companies with ten employees, to two-thousand-user enterprises. We provide our platform in two ways: Cloud or On-premises. The features of both deployment options are identical, and there is only on...
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Who is more expensive? Teramind Business or LiveAgent?
The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Teramind Business and LiveAgent.
Teramind Business price starts at $8.92 per user/month , On a scale between 1 to 10 Teramind Business is rated 4, which is lower than the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.
Bottom line: Teramind Business is more expensive than LiveAgent.
Which software includes more/better features?
We've compared Teramind Business Vs. LiveAgent based on some of the most important and required Business performance management features.
Teramind Business: We are still working to collect the list of features for Teramind Business.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Target customer size
Teramind Business's typical customers include: Start up, Small business, Medium business, Large business, Private use, Customers of the software include businesses of all sizes and a wide range of types.