Shlomi Lavi / Aug 25, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
CenterWare Inbound is more expensive to implement (TCO) than uContact, and CenterWare Inbound is rated higher (91/100) than uContact (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Integra CCS: Integra is a company specializing in the design , development and implementation of solutions for enterprise contact centers . Cutting edge technology and experience in managing contacts with customers are the foundation of our company, which is reflected in the added value offered by our solutions. We are a great team focused on developing solutio...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for uContact and CenterWare Inbound.
uContact price starts at $59.99 per month , On a scale between 1 to 10 uContact is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 uContact is rated 4, which is lower than the average cost of Call Center software.
Bottom line: uContact cost is around the same cost of CenterWare Inbound.
We've compared uContact Vs. CenterWare Inbound based on some of the most important and required Call Center features.
uContact: We are still working to collect the list of features for uContact.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
uContact's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.
starts at $59.99 per month
uContact is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. uContact received a rating of 3.1 from ITQlick team. The software cost is considered afforda...
Compare Pricing
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricing| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> uContact review |
| Company: | Integra CCS |
| Pricing: | starts at $59.99 per month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | uContact review, uContact pricing, uContact alternatives |
| ITQlick Score: | 91/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound review |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.