Compare VanillaSoft and Solgari for Contact Centres - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - VanillaSoft or Solgari for Contact Centres?

VanillaSoft is more expensive to implement (TCO) than Solgari for Contact Centres, and VanillaSoft is rated higher (80/100) than Solgari for Contact Centres (77/100). Both tools offer the same amount of features.

Looking for the right Sales Forecasting solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VanillaSoft Vs. Solgari

VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...

Solgari: Solgari provides Cloud Communications Services to business customers globally including Cloud PBX & Contact Center solutions. Our services are offered to Enterprise & SMB customers on a monthly subscription basis, enabling businesses to reduce costs and increase productivity by replacing traditional on-premise phone and telecoms infrastructure. So...

Who is more expensive? VanillaSoft or Solgari for Contact Centres?

The real total cost of ownership (TCO) of Sales Forecasting software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VanillaSoft and Solgari for Contact Centres.

VanillaSoft price starts at $80 per month , On a scale between 1 to 10 VanillaSoft is rated 4, which is lower than the average cost of Sales Forecasting software. Solgari for Contact Centres price starts at $45 per user/month , When comparing Solgari for Contact Centres to its competitors, the software is rated 2 - much lower than the average Sales Forecasting software cost.

Bottom line: VanillaSoft is more expensive than Solgari for Contact Centres.

Which software includes more/better features?

We've compared VanillaSoft Vs. Solgari for Contact Centres based on some of the most important and required Sales Forecasting features.

VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.

Solgari for Contact Centres: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit. and Solgari for Contact Centres's target customer size include: Small, medium and large size businesses.