Compare Virtual Call Center and Virtual Call Center - Mar 2020

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Virtual Call Center or Virtual Call Center?

Virtual Call Center is more expensive to implement (TCO) than Virtual Call Center, and Virtual Call Center is rated with the same score (51/100) as Virtual Call Center (51/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Virtual Call Center Vs. Virtual Call Center

Virtual Call Center: Virtual Call Center was founded, initially under the name of NDG (later eWorldCom) in 1999. Focus shifted to VoIP research & development, developing IP-based phone and fax applications in 2003. We provide not just an ICT solution but a complete and high-quality business solution for companies who communicate with their customers via phone and/or ...

Virtual Call Center: Virtual Call Center was founded, initially under the name of NDG (later eWorldCom) in 1999. Focus shifted to VoIP research & development, developing IP-based phone and fax applications in 2003. We provide not just an ICT solution but a complete and high-quality business solution for companies who communicate with their customers via phone and/or ...

Who is more expensive? Virtual Call Center or Virtual Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Virtual Call Center and Virtual Call Center.

Virtual Call Center price starts at $25 per user/month , On a scale between 1 to 10 Virtual Call Center is rated 4, which is lower than the average cost of Call Center software. Virtual Call Center price starts at $25 per user/month , When comparing Virtual Call Center to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Virtual Call Center cost is around the same cost of Virtual Call Center.

Which software includes more/better features?

We've compared Virtual Call Center Vs. Virtual Call Center based on some of the most important and required Call Center features.

Virtual Call Center: We are still working to collect the list of features for Virtual Call Center.

Virtual Call Center: We are still working to collect the list of features for Virtual Call Center.

Target customer size

Virtual Call Center's typical customers include: SMBs, and Virtual Call Center's target customer size include: SMBs.