Shlomi Lavi /
Jul 05, 2022
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Bottom Line: Which is Better - Virtual PBX or Viber?
Viber is more expensive to implement (TCO) than Virtual PBX, and Viber is rated higher (82/100) than Virtual PBX (62/100). Both tools offer the same amount of features.
Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Callture Vs. Viber
Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer.
While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...
Viber : Viber lets everyone in the world connect. Freely! Millions of Viber users call, text, and send photos to each other, worldwide- for free! Viber calls are in HD quality and often offer better sound quality than regular carrier networks. We are free and do not accept advertising. We are committed to constant innovation and to keep bringing you new fe...
Who is more expensive? Virtual PBX or Viber?
The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Virtual PBX and Viber.
Virtual PBX price starts at $19 per user/month , On a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software. Viber accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Virtual PBX is rated 2, which is much lower than the average cost of Communications software.
Bottom line: Viber is more expensive than Virtual PBX.
Which software includes more/better features?
We've compared Virtual PBX Vs. Viber based on some of the most important and required Communications features.
Virtual PBX: Data Import/Export, Basic Reports, Online Customer Support.
Viber: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Virtual PBX's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include individual as well as commercial users, although most of the
times it is used by individual users on their smartphones and tablets where it is available in the
form of app.