Compare VisitBasis and ServiceTitan - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - VisitBasis or ServiceTitan?

ServiceTitan is more expensive to implement (TCO) than VisitBasis, and ServiceTitan is rated higher (97/100) than VisitBasis (84/100). ServiceTitan offers users more features (7) than VisitBasis (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

VisitBasis Vs. ServiceTitan

VisitBasis: VisitBasis is a mobile data collection and field rep management software for businesses with merchandising, field sales and store audit operations. VisitBasis is a complete mobile data collection solution. It is a cloud-based SaaS software for managing, scheduling, and monitoring field team activities in real-time.

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? VisitBasis or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for VisitBasis and ServiceTitan.

VisitBasis price starts at $15 per user/month , On a scale between 1 to 10 VisitBasis is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: ServiceTitan is more expensive than VisitBasis.

Which software includes more/better features?

We've compared VisitBasis Vs. ServiceTitan based on some of the most important and required Field Service features.

VisitBasis: Mobile Access, Billing & Invoicing, Scheduling, Inventory Management, Work Order Management, Field Service.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

The software is a useful solution for businesses of all sizes and a wide range of types. The software is a valuable solution for companies of all dimensions as well as a range of kinds.