Compare Voip PBX and ShoreTel - Mar 2022

Shlomi LaviShlomi Lavi / Mar 13, 2022

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Bottom Line: Which is Better - Voip PBX or ShoreTel?

ShoreTel is more expensive to implement (TCO) than Voip PBX, and ShoreTel is rated higher (92/100) than Voip PBX (50/100). Voip PBX offers users more features (6) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Callture Vs. ShoreTel, Inc.

Callture : In 1995, Anton Mendoza and Siva Sanmuga were attending University of Waterloo Civil Engineering co-op program. They met during one of the work terms as they shared the same employer. While travelling in Anton’s car for almost one hour each way, they started to talk about starting a business together. The intention was to find developers overseas...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? Voip PBX or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Voip PBX and ShoreTel.

Voip PBX price starts at $24.50 per user/month , On a scale between 1 to 10 Voip PBX is rated 2, which is much lower than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than Voip PBX.

Which software includes more/better features?

We've compared Voip PBX Vs. ShoreTel based on some of the most important and required VoIP features.

Voip PBX: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting, Caller ID.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

Voip PBX's typical customers include: SMBs, and ShoreTel's target customer size include: Medium and large size businesses.



Voip PBX

ITQlick rating
(4/5)

starts at $24.50 per user/month

Voip PBX is a growing cloud-based Communications software, it is designed to support small and medium size business. Voip PBX received a rating of 4 from ITQlick team. The software cost is considered affordable...

Categories: Communications, Call Recording, Conference Calling, IVR.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients, VoIP.

Compare specifications

Compare features

Voip PBX: 6 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Transfer
Call Waiting
Caller ID

ShoreTel: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Voip PBX
ITQlick rating
4/5
Score
50/100
Pricing
2/10
License pricing
$24.50 per user/month
Functionality
16
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.