Shlomi Lavi /
Nov 06, 2022
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Bottom Line: Which is Better - Zenoss Service Dynamics or SolarWinds Service Desk?
Zenoss Service Dynamics is more expensive to implement (TCO) than SolarWinds Service Desk, and Zenoss Service Dynamics is rated higher (73/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than Zenoss Service Dynamics (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zenoss, Inc. Vs. Samanage
Zenoss, Inc.: Zenoss was founded in 2005 to address the challenges of operating and assuring large-scale IT services. Having lived the pain of building scale operations using legacy management frameworks, custom-built solutions and patchworks of point products, we knew there had to be better way. As enterprises and service providers drive aggressively towards th...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Zenoss Service Dynamics or Samanage Asset Management?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zenoss Service Dynamics and Samanage Asset Management.
Zenoss Service Dynamics price starts at $25 per license , On a scale between 1 to 10 Zenoss Service Dynamics is rated 6, which is similar to the average cost of IT Management software. Samanage Asset Management price starts at $15 per user/month , When comparing Samanage Asset Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Zenoss Service Dynamics cost is around the same cost of Samanage Asset Management.
Which software includes more/better features?
We've compared Zenoss Service Dynamics Vs. SolarWinds Service Desk based on some of the most important and required IT Management features.
Zenoss Service Dynamics: Data Import/Export, Basic Reports, Online Customer Support.
Samanage Asset Management: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Zenoss Service Dynamics's typical customers include: Small, medium and large size businesses, SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.