Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - Zoho Desk or Syxsense?
Syxsense is more expensive to implement (TCO) than Zoho Desk, and Zoho Desk is rated higher (92/100) than Syxsense (82/100). Syxsense offers users more features (7) than Zoho Desk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation Vs. Syxsense
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Syxsense: Syxsense combines IT management, patch management, and security vulnerability scanning in one powerful solution.
Who is more expensive? Zoho Desk or Syxsense Manage?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Desk and Syxsense Manage.
Zoho Desk price starts at $14 per agent/month , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software. Syxsense Manage accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Zoho Desk is rated 4, which is lower than the average cost of Help Desk software.
Bottom line: Syxsense Manage is more expensive than Zoho Desk.
Which software includes more/better features?
We've compared Zoho Desk Vs. Syxsense based on some of the most important and required Help Desk features.
Zoho Desk: We are still working to collect the list of features for Zoho Desk.
Syxsense Manage: Dashboard, IT Asset Management, Compliance , Governance, Risk and Compliance (GRC), Maintenance Management.
Target customer size
Zoho Desk's typical customers include: Small, medium and large size businesses, and Syxsense Manage's target customer size include: Small, medium and large size businesses.