HARP Pricing - why 4.6/10?

HARP Review
ITQlick Score: 92/100
ITQlick Rating: (5/5)
Pricing: 4.6/10 - average cost
Category: Medical Billing -> HARP -> HARP pricing
Ranking:Ranked 5 out of 95 Medical Billing systems
Company: Quadax
Pricing: starts at $39.10 per license
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: HARP review, HARP alternatives
Shlomi LaviShlomi Lavi / Dec 11, 2021

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What is HARP's cost rating? (4.6/10)

Harp offers pricing based on time and patient age looking for consultation. The cost for an adult medical consultation is around $85 for 15 mins along with a Medicare rebate of $39.10. However, if the consultation time is around 20 mins, the consultation cost is $140 with a Medicare rebate of $75.75. Whereas the cost for child medical consultation is around $80 for 15 mins and a Medicare rebate of $39.10.

However, for a consultation time of 40 mins, the cost increases to $185 with a Medicare rebate of $111.50. Moreover, consultation is also available for adults on Saturdays at $95.00 with a Medicare rebate of $38.75. The pricing of Harp lies in the average pricing range of medical billing software in the industry.

When comparing HARP to its competitors, on a scale between 1 to 10, HARP is rated 4.6, which is similar to the average Medical Billing software cost, read the article below in order to calculate the total cost of ownership (TCO), which includes: customization, data migration, training, hardware, maintenance, upgrades, and more.


Medical Software Price Ranges

Small and midsize practices can expect to pay around $500 per month for an EMR subscription. There are some free solutions, of course, that simply don’t get the job done, and others that charge $1,000+ per month. Major healthcare organizations are paying between $10,000 to $100,000 per month on this type of software.

  • EHR Software: can cost between $99 to $999+ per provider per month. For example, e-MDs Chart starts at $399 per month, eClinicalWorks is $499 per month, and Intelligent Medical Software starts at $199 per month. Praxis Electronic Medical Records pricing is $259 per month, and Practice Fusion is offered for free but it’s not recommended for every type of practice.
  • Medical Billing Software: $99 – $1,000+ per provider per month - In addition some vendors charge a percentage of the collections (between 2% to 10%). A few examples include: PrognoCIS costs $250 per month, NueMd is $150 per month, and Kareo charges 4%-9% of the collections.
  • Appointment Scheduling Software: $9 – $299 per month, depending on how many users need a license. BookSteam starts at $19.95 per month per user, SimplyBook.me offers a free version, and it offers another plan starting at $10 per month.
  • Medical Practice Management Software: $9.99 – $149 per month; vCita starts at $12 per month and Caspio at $99 per month - Caspio also offers a free version.
  • Patient Portals: $9.99 to $149.00 per month; TeamDesk costs $49 per month, and Solutionreach pricing starts at $299 per month.
  • Online Reputation Software: Pricing ranges between $199 to $4999. RemoveYourName starting at $3,000 and Integrity Defenders at $630.
  • Chiropractic Software: Pricing ranges between $49 to $999+. vCita starts at $12 per month and Intelligent Medical Software price starts at $199 per month.

What is the cost breakdown of Medical Billing implementation?

When it comes to selecting Medical Billing tools, buyers are primarily concerned about the cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of a Medical Billing system isn't easy as the overall cost of software includes the cost of a license, subscription fees, training, customization, hardware, maintenance, support, and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Medical Billing pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial Open Source.

  • Subscription/Software-As-A-Service: - Relevant for HARP
    Under this pricing model, the system is accessed over the internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as a subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Not relevant for HARP
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, and integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include the cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for HARP
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much would it cost to customize HARP? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are
  • Forms to collect additional data
Here are some questions to answer: How much customization is needed? How many systems do you want to integrate to? Does your company work like industry standards or does it have its own customized processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Cost of data migration when migrating to HARP? Relevant for HARP

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in Excel spreadsheets, then it may incur you a lot of time and money to migrate data from Excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depends on how many records you want to migrate. Records can include the number of customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is the cost of training for HARP? Relevant for HARP

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. The cost may involve end-user training, video/self, group, department, and training the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How HARP pricing compares to alternative Medical Billing solutions?

When comparing HARP to alternative systems, on a scale between 1 to 10 HARP is rated 4.6, which is similar to the average Medical Billing cost.
To find the best-suited solution for your businesses medical billing, comparing and analyzing various software is essential. Unfortunately, with changing business needs, not every tool meets the business requirements. The three major competitors of Harp are TheraNest, RXNT, and Lightning MD.
  • Functionality: TheraNest is a cloud-based medical billing and EHR software for medical practice management. The features include appointment scheduling, billing & invoicing, note-taking & document management, claims management, practice management reports, client portals, EMR/EHR, reminders, activity dashboards, statistics & reporting, and custom forms. Unlike Harp, TheraNest is a complete EHR software for medical practitioners, including the features for medical billing. Moreover, you can integrate TheraNest with your calendars for efficient scheduling and tracking.

    RXNT is a cloud-based EHR management software for e-prescription and practice management. The features include scheduling, client and payment management, a self-service portal, patient portal, insurance management, medical templates, clinical workflows, medical billing, claims management, EM coding, patient demographics, Gastroenterology EMR, billing & invoicing, lab integration, reporting & analytics, and Nephrology EMR. Unlike Harp medical billing, RXNT also has a mobile app for on-the-go medical billing and practice management.

    Lightning MD is a cloud-based medical billing software for medical practitioners. It has all the necessary features required for handling claims and other medical billing-related tasks. The features include claims management, invoice history, practice management, claims scrubbing, coding & charge entry, compliance tracking, insurance eligibility verification, quotes/estimations, remittance advice, insurance eligibility verification, customizable dashboard, and alerts/notifications.
  • Pricing: The cost of TheraNest is around $39 per month per feature. It also offers free versions and free trials to the users to give them a complete view of the system before making the final purchase. The cost of Lightning MD is around $49 per month. They do not offer any free trial or free version. Whereas RXNT EHR has four pricing plans: full suite, PM solution, EHR solution, and eRX solution, each priced at 150 per month, $65 per month, $85 per month, and $650 per year.
  • Support: Harp only offers support via email and call along with an online blog. However, TheraNest offers complete support to the users with chat support, documentation, and FAQs. Whereas Lightning MD and RXNT offer FAQs/Forums, knowledge base, webinars, and documentation.
  • How can the team at ITQlick help?

    The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.