HERO Hospitality PBX - Top Competitors (Apr 2022)

Shlomi Lavi / updated: Apr 01, 2022

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HERO Hospitality PBX vs. Alternatives in 2024

In the category of hotel PBX software, Hero Hospitality has the following software brands as its top competitors: 3CX Hotel PBX, Nonius PBX, Nomadix Cloud PBX, and Yeastar Solutions for Hotel Communications. In select aspects below, Hero Hospitality is compared to its top alternatives:

• Cloud/On-premise: Hero Hospitality is a fully cloud-based hotel PBX software solution. In comparison, Nomadix Cloud PBX and Nonius PBX are fully cloud-based options, while 3CX Hotel PBX and Yeastar Solutions have on-premise options available.
• Cost: The pricing details for the Hero Hospitality PBX solution are not disclosed, and no free trial offer is available. In comparison, 3CX Hotel PBX pricing is free for one year for a license or hosted solutions (for ten users), and pricing starts at $100 per year from the following year (pricing is dependent on the number of users). Nonius PBX and other top alternatives of Hero Hospitality do not reveal their pricing details.
• Customers/Industries: Hero Hospitality is a PBX software solution for businesses in the hospitality industry like hotels, resorts, military & government housing, etc. In comparison, all top alternatives of Hero Hospitality are hospitality-focused software solutions. Hence, they target similar customers and industries as Hero Hospitality does.
• Functionality: Hero Hospitality has the features typical to hospitality PBX software solutions like automated wake-up calls, billing & automated invoicing, guest phone enhancements, and PMS integrations. Compared to its top alternatives, Hero Hospitality has a billing functionality that none of its top competitors offer. 3CX Hotel PBX offers video conferencing features, and a built-in IVR feature for call reception automation is available on Nonius but not on Hero Hospitality.
• Popularity: Hero Hospitality is a software offering from Dialexia Communications, a leading VoIP phone systems provider in North America with customers in Europe, North Africa, and Latin America. In comparison, 3CX is trusted by over 600,000 customers worldwide, Nomadix is a leading provider of communications solutions in over 150 countries, and over 350,000 companies use Yeastar Solutions for internal communication.
• Scalability: Hero Hospitality is suitable for hotels and service providers of all sizes. In comparison, Nonius PBX and other top alternatives of Hero Hospitality are all highly scalable software options.
• Support: Dialexia Communications offers support to users of its Hospitality PBX solution via an email channel. Compared to its top alternatives, Dialexia does not offer support through a phone channel which all its top alternatives offer. Also, Yeastar Solutions has a knowledge base, along with 3CX Hotel PBX, a community support channel, which Hero Hospitality does not offer.