Marchex - Top Competitors (Feb 2020)

Marchex Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 7/10 - high cost
Category: Call Tracking -> Marchex review -> Marchex competitors
Ranking:Ranked 14 out of 19 Call Tracking systems
Company: Marchex
Pricing: starts at $500 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Marchex review, Marchex pricing guide
Shlomi LaviShlomi Lavi / updated: Feb 02, 2020

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Marchex vs. Alternatives in 2024

The two main competitors of Marchex include Crazycall and Freshcaller.

Crazycall is a cloud based call tracking solution which is same as Marche. Marchex mainly targets small businesses and mid size businesses, and in comparison, Crazycall is ideal for small businesses, mid size businesses, and large enterprises.

Marchex is a product of Marchex which was established in 2003 in the US and Crazycall is a product of Crazycall which was established in 2014 in the US. Marchex support is online while Crazycall support is both online and 24x7 live.

Freshcaller is a cloud based telephony sales and call center solution relative to Marchex which is a web based call tracking solution. Freshcaller is a product of freshworks which was founded in 2011 in India whereas Marchex is a product of Marchex which was established in 2003 in the US.

Marchex support is online, but Freshcaller support is 24x7 live and business hours. Freshcaller training is in person whereas Marchex training is documentation, webinars and live online.

Marchex alternatives - for small & large Business

Here are the top 4 alternatives to Marchex that are worth checking out: Convirza for SMBs, Callcap for large size business, Call Tracker for growing companies, and Retreaver for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Marchex
ITQlick rating
3.8/5
Score
62/100
Pricing
7/10
License pricing
$500 per month
Functionality
3
Review
Marchex review
Compare
Marchex Vs Convirza
Best for SMBs
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Review
Convirza review
Compare
Convirza Vs Marchex
Best for Enterprise
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Review
Callcap review
Compare
Callcap Vs Marchex
Growing
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
Review
Call Tra... review
Compare
Call Vs Marchex
Free version
Retreaver
ITQlick rating
5/5
Score
76/100
Pricing
2/10
License pricing
$25 per month
Functionality
3
Review
Retreaver review
Compare
Retreaver Vs Marchex

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.