mSPA - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 18, 2022

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mSPA vs. Alternatives in 2023

mSPA competes with other medical Spa systems like ChiDesk, SimplyBook.me, and Zenoti Software. We will compare these medical Spa systems in some specific aspects below.

• Functionality: mSPA offers features like Appointment Management, Client Management, Gift Card Management, HIPAA Compliant, Inventory Management, Loyalty Program, Point of Sale (POS), Marketing/Reporting, Staff Management, Front Desk Management, etc. ChiDesk offers features like Appointment Management (available in mSPA), Sales Recording, Stock tracking, Client Relationship Management, Insights & Reporting, Scheduling & Online Booking, Invoicing & Point of Sale Employee Scheduling & Tracking, Class Scheduling & Bookings, Client Area & Mobile Web App, Marketing & CRM, Business & Performance Reporting, etc. SimplyBook.me offers features like Classes, Events & Memberships, Product Sales & Service Add-ons, Personalized Booking Website, Calendar Sync, Accept Payments, Promotion System, Website Builder, Marketing Tools, Scheduling (available in ChiDesk), Point of Sale (available in mSPA), Video Meetings, Integrations, Client App & Admin App, etc. Zenoti Software offers features like Digital Records, Appointment, Billing & Payment, Mobile Apps, Mobile POS, Track Treatment Progress, e-signature, Integrated Calendar & Scheduling, Customer Database (available in ChiDesk), Employee Management, Payroll & Commission Tracking, Performance Metrics, Inventory, Reporting & Analytics, Marketing, etc.
• Customers/Industries: mSPA has customers like Age-Less Medicine, Calla Medspa/Slimspa, Epicenter Med Spa, My Derma Clinic, Naples Laser & MedSpa, Apple Valley Skin and Body Institute, Ageless Plastic Surgery and Laser, LLC, Columbia Laser Skin Center, etc. ChiDesk targets Doctors, Dentists, Physios and other medical practices, Day Spas, Hotel Spas & Destination Spas, Hair salons, Nail salons & Beauty Salons, Yoga, Pilates, and Martial Arts & other class instructors. SimplyBook.me targets Medical Clinics & Doctors, Dentists, Chiropractics, Acupuncture, Massage, Physiologists, Psychologists, Personal Trainers, Gyms, Fitness Classes, Yoga Classes, Golf Classes, Sports Items Rental, etc. SimplyBook.me has customers like Cotswold Community Acupuncture, Fibre Tense Massage, MPH Softball, Vanessa Louise Photography, Willow Healing Arts, The walker Podologie Co., Ltd., Baltic Gym, etc. Zenoti Software targets Salons, Spas & Medspas, National Chains & Exclusive Boutiques, Walk-in Barbershops & Luxury Spa Resorts, Nail Studios, and Skin clinics. Zenoti software has customers like Birds Barbershop, Massage Heights, Boardroom Salon for Men, Gene Juarez Salons & Spas, Profile by Sandford, Warren Tricomi, Cosmetic Skin Therapies, Epic Hair Designs, PROSE, etc.
• Cost: The license cost information for mSPA and Zenoti Software is not publicly made available by their companies. ChiDesk starts at $40 per month, excluding tax. ChiDesk does not have a free version but offers a free trial. SimplyBook.me starts at $8.25 per month billed annually and $9.9 monthly. SimplyBook.me offers a free trial and a free version.
• Cloud-based/On-premise: All the alternatives of mSPA are cloud-based.
• Scalability: SimplyBook.me can accommodate small and mid-sized companies. Zenoti is ideal for both enterprises and multi-center location businesses. ChiDesk can accommodate companies of all sixes.
• Support: Zenoti offers support channels like E-mail/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. SimplyBook.me offers all support channels of Zenoti software except Phone support. ChiDesk offers all support channels of Zenoti software except 24/7 (Live Rep).