Phonebooth - Top 4 Alternatives (Aug 2022)

Phonebooth Review
ITQlick Score: 87/100
ITQlick Rating: (4/5)
Pricing: 2/10 - low cost
Category: VoIP -> Phonebooth -> Phonebooth competitors
Ranking:Ranked 11 out of 164 VoIP systems
Company: Bandwidth.com
Pricing: starts at $20 per user/month
Typical customers: Large business
Platforms: Cloud
Links: Phonebooth review, Phonebooth alternatives
Shlomi LaviShlomi Lavi / updated: Aug 23, 2022

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Phonebooth is a business phone and Voice Over IP solution, and its top alternatives in this category include Aircall, Dialpad Talk, RingCentral VoIP, and OpenPhone. Based on the key criteria listed below, Phonebooth is compared to its top competitors:
  • Cloud/On-premise: Phonebooth is an on-premise Voice Over IP and business phone solution. However, the software has a web-based interface. In comparison, all the top alternatives of Phonebooth are fully cloud-based business phone solutions.
  • Cost: Phonebooth pricing starts at $20 per user per month, billed monthly, and no free plan or trial is available for new users. In comparison, RingCentral VoIP pricing is part of its MVP solution, which starts at $19.99 per user per month. Aircall pricing starts at $30 per user per month, OpenPhone pricing begins at $10/user/month, and Dialpad Talk pricing starts at $15 per user per month. They all have free trial offers.
  • Customers/Industries: Clients across several industry verticals use Phonebooth, including real estate, tax firms, financial services, information technology, etc. In comparison, all the top alternatives of Phonebooth serve sakes, marketing, IT, and customer service teams in several industries, including healthcare, retail & eCommerce, hospitality, HR & recruitment, etc.
  • Functionality: Phonebooth offers VoIP solutions with the basic functionalities of the category, such as HD voice quality, intelligent call routing, voice-to-text transcription, etc. Compared to its top alternatives, Phonebooth offers intelligent call routing features which OpenPhone does not have and a voice-to-text transcription feature only available on Dialpad Talk.
  • Popularity: Phonebooth is a leading provider of Voice Over IP solutions with over 30,000 customers worldwide. In comparison, Dialpad Talk and the Dialpad brand serve over 7,000 customers globally, and Aircall has more than 13,000 clients worldwide.
  • Scalability: Phonebooth is a scalable VoIP system for businesses of all sizes (small, midsize, and enterprise). In comparison, all the top alternatives of Phonebooth are equally scalable VoIP solutions.
  • Support: Clients that use Phonebooth can find support through the following channels: email, phone, and a knowledge base. Compared to its top alternatives, Phonebooth does not have a live chat support channel like Dialpad Talk, RingCentral VoIP, and Aircall.

Phonebooth alternatives - for low budget, SMBs and global businesses

Here are the top 4 alternatives to Phonebooth that are worth checking out: Nextiva Business VoIP for SMBs, RingCentral Phone for large size business, jive communications for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Phonebooth
ITQlick rating
4/5
Score
87/100
Pricing
2/10
License pricing
$20 per user/month
Functionality
10
Best for SMBs
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Best for Enterprise
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Growing
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$135 per year
Functionality
13
Review

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.