Phonebooth - Top 4 Alternatives (Aug 2022)

Shlomi Lavi / updated: Aug 23, 2022

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Phonebooth is a business phone and Voice Over IP solution, and its top alternatives in this category include Aircall, Dialpad Talk, RingCentral VoIP, and OpenPhone. Based on the key criteria listed below, Phonebooth is compared to its top competitors:

• Cloud/On-premise: Phonebooth is an on-premise Voice Over IP and business phone solution. However, the software has a web-based interface. In comparison, all the top alternatives of Phonebooth are fully cloud-based business phone solutions.
• Cost: Phonebooth pricing starts at $20 per user per month, billed monthly, and no free plan or trial is available for new users. In comparison, RingCentral VoIP pricing is part of its MVP solution, which starts at $19.99 per user per month. Aircall pricing starts at $30 per user per month, OpenPhone pricing begins at $10/user/month, and Dialpad Talk pricing starts at $15 per user per month. They all have free trial offers.
• Customers/Industries: Clients across several industry verticals use Phonebooth, including real estate, tax firms, financial services, information technology, etc. In comparison, all the top alternatives of Phonebooth serve sakes, marketing, IT, and customer service teams in several industries, including healthcare, retail & eCommerce, hospitality, HR & recruitment, etc.
• Functionality: Phonebooth offers VoIP solutions with the basic functionalities of the category, such as HD voice quality, intelligent call routing, voice-to-text transcription, etc. Compared to its top alternatives, Phonebooth offers intelligent call routing features which OpenPhone does not have and a voice-to-text transcription feature only available on Dialpad Talk.
• Popularity: Phonebooth is a leading provider of Voice Over IP solutions with over 30,000 customers worldwide. In comparison, Dialpad Talk and the Dialpad brand serve over 7,000 customers globally, and Aircall has more than 13,000 clients worldwide.
• Scalability: Phonebooth is a scalable VoIP system for businesses of all sizes (small, midsize, and enterprise). In comparison, all the top alternatives of Phonebooth are equally scalable VoIP solutions.
• Support: Clients that use Phonebooth can find support through the following channels: email, phone, and a knowledge base. Compared to its top alternatives, Phonebooth does not have a live chat support channel like Dialpad Talk, RingCentral VoIP, and Aircall.