Phonebooth Review - why 4 stars?

Phonebooth Review
ITQlick Score: 87/100
ITQlick Rating:
(4/5)
Pricing: 2/10 - low cost
Category: VoIP -> Phonebooth review
Ranking:Ranked 11 out of 164 VoIP systems
Company: Bandwidth.com
Pricing: starts at $20 per user/month
Typical customers: Large business
Platforms: Cloud
Links: Phonebooth pricing, Phonebooth alternatives
Shlomi LaviShlomi Lavi / updated: Aug 23, 2022

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What is Phonebooth?

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging. The software brings together the hosted PBX applications such as SIP trunking and auto attendants.

The software also provides voicemail forwards to email accounts, as well as voice to text transcription. The auto attendants can also be set as customized menus with a dial-by-name option for various departments within an organization and dedicated shortcuts as well.

Phonebooth is a product of Bandwidth.com, a company that is based in the United States. The company is a national supplier of voice and data communication services since 1999.

Who is it best for?

Customers of the software chiefly include small and medium businesses. Major industries where it can be deployed include technology, media and entertainment, communication, retail and wholesale, financial services, education, and others. Some major customers of the software include Go Realty Angel, Webpage FX, and Tax Loans USA etc.

Main features and functionalities

The software offers unlimited number of local and long distance calls with built-in business features. Voicemail transcription is offered which allows the reading of voice mails form within the inbox, thus saving time. Auto-attendance is offered for quick calling without dialing the complete numbers. The software also offers calling in professional HD quality voice.

Phonebooth offers call routing so that business calls are never missed. Call conferencing can be set up with special as well as temporary numbers with separate pass-codes for moderators and participants. Other important features of the software include redundancy and round the clock support.

What is the actual cost?

Phonebooth pricing starts at $20 per user per month, and it covers two free phone numbers, unlimited voicemail transcriptions, groups, auto attendants, group conferences, etc. No free trial or version is available, and pricing is billed monthly.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Phonebooth. You can also find here pricing information from Phonebooth's website.

Pros

  • Phonebooth is an easy-to-use Voice Over IP solution
  • The platform is highly scalable and suitable for small, medium, and large-scale businesses
  • Phonebooth is a cost-friendly solution, especially for large-scale businesses

Cons

  • The Phonebooth platform may be difficult to set up
  • Support personnel is sometimes unresponsive or unavailable

How it stacks up?

Access a head to head analysis of Phonebooth vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Phonebooth
ITQlick rating
4/5
Score
87/100
Pricing
2/10
License pricing
$20 per user/month
Functionality
10
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

Phonebooth is ranked 11 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of Phonebooth is 4 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Phonebooth makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Phonebooth can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Phonebooth and alternatives?

The most popular alternatives to Phonebooth in 2022: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - Phonebooth VS VoIP Software alternatives.

Is Phonebooth right for you or your business?

Phonebooth is a Voice Over IP and business phone solution for small, midsize, and large-scale businesses across several industry verticals. The software serves companies in real estate, tax firms, financial services, information technology, etc., and it is an on-premise solution that has a web portal. Phonebooth is highly scalable for businesses of all sizes, and some notable clients that use the solution include Go Realty, Tax Loans USA, and Webpage FX.

List of categories

Communications
Business Phone Systems
Cloud PBX
Conference Calling
SIP Clients
VoIP
Call Center

List of features

Call Conferencing
Call Center
VoIP

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.