Phonebooth Review - why 4 stars?

Phonebooth Review
ITQlick Score: 87/100
ITQlick Rating: (4/5)
Pricing: 2/10 - low cost
Category: VoIP -> Phonebooth
Ranking:Ranked 12 out of 165 VoIP systems
Company: Bandwidth.com
Pricing: starts at $20 per user/month
Typical customers: Large business
Platforms: Cloud
Links: Phonebooth pricing, Phonebooth alternatives

Shlomi LaviShlomi Lavi / updated: Aug 24, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Phonebooth?

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging. The software brings together the hosted PBX applications such as SIP trunking and auto attendants.

The software also provides voicemail forwards to email accounts, as well as voice to text transcription. The auto attendants can also be set as customized menus with a dial-by-name option for various departments within an organization and dedicated shortcuts as well.

Phonebooth is a product of Bandwidth.com, a company that is based in the United States. The company is a national supplier of voice and data communication services since 1999.

What is Phonebooth rating? ()

The rating of Phonebooth is 4 stars out of 5 and the total score is 87 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Phonebooth's typical customers?

Customers of the software chiefly include small and medium businesses. Major industries where it can be deployed include technology, media and entertainment, communication, retail and wholesale, financial services, education, and others. Some major customers of the software include Go Realty Angel, Webpage FX, and Tax Loans USA etc.

Is Phonebooth the best VoIP?

Phonebooth is ranked 12 out of 165 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers unlimited number of local and long distance calls with built-in business features. Voicemail transcription is offered which allows the reading of voice mails form within the inbox, thus saving time. Auto-attendance is offered for quick calling without dialing the complete numbers. The software also offers calling in professional HD quality voice.

Phonebooth offers call routing so that business calls are never missed. Call conferencing can be set up with special as well as temporary numbers with separate pass-codes for moderators and participants. Other important features of the software include redundancy and round the clock support.

Who are their main alternatives?

The two main competitors of Phonebooth include Aircall and CloudTalk. Aircall is a communication tool that is mainly designed for support and sales teams, as well as empower teams within a business to have a robust conversation, whereas Phonebooth is tailored to handle every aspect of communication within a company.

Based on the online reviews, Aircall has been rated 4.5 whereas Phonebooth has a 4.0 rating. Unlike Phonebooth, which fits in small and midsize businesses, Aircall is fit for companies of any size.

CloudTalk pricing can be said to be around the same range as Phonebooth since its starting price is €16.00/month. CloudTalk has a 5-star rating with regards to the online reviews, while Phonebooth has 4.0 rating.

While CloudTalk fits in small, medium, and large businesses, Phonebooth is tailored to serve small businesses and midsize businesses as well.

What is the cost of Phonebooth?

The cost of license starts at $20 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Phonebooth

What should you ask Bandwidth.com during a demo session? (65 questions)

Schedule a demo with Phonebooth and access 65 must ask questions for the vendor while watching Phonebooth in action. Visit the vendor's website here.

Is it the right software for you?

Phonebooth communication software is ideal for both individuals as well as organizations. The software is designed to fit in both small businesses as well as mid sized businesses. The software is used across all industries by various companies to handle inbound as well as outbound communication. Some customers include Go Realty, Tax Loans USA, Brooks Bell, and Webpage FX.

Phonebooth's list of categories:

Communications
Business Phone Systems
Cloud PBX
Conference Calling
SIP Clients
VoIP
Call Center

Phonebooth's list of features:

Call Conferencing
Call Center
VoIP

Phonebooth Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Phonebooth
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
87/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$20 per user/month
Functionality
10
Compare
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality
38
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
34
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
7
Review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$18.95 per user/month
Functionality
27
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.