Phonebooth Review - why 4 stars?

Phonebooth Review
ITQlick Score: 87/100
ITQlick Rating: (4/5)
Pricing: 2/10 - low cost
Category: VoIP -> Phonebooth
Ranking:Ranked 11 out of 164 VoIP systems
Company: Bandwidth.com
Pricing: starts at $20 per user/month
Typical customers: Large business
Platforms: Cloud
Links: Phonebooth pricing, Phonebooth alternatives

Shlomi LaviShlomi Lavi / updated: Apr 07, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is Phonebooth?

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging. The software brings together the hosted PBX applications such as SIP trunking and auto attendants.

The software also provides voicemail forwards to email accounts, as well as voice to text transcription. The auto attendants can also be set as customized menus with a dial-by-name option for various departments within an organization and dedicated shortcuts as well.

Phonebooth is a product of Bandwidth.com, a company that is based in the United States. The company is a national supplier of voice and data communication services since 1999.


What is Phonebooth rating?

The rating of Phonebooth is 4 stars out of 5 and the total score is 87 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Phonebooth?

Customers of the software chiefly include small and medium businesses. Major industries where it can be deployed include technology, media and entertainment, communication, retail and wholesale, financial services, education, and others. Some major customers of the software include Go Realty Angel, Webpage FX, and Tax Loans USA etc.

Is Phonebooth the best VoIP system?

Phonebooth is ranked 11 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers unlimited number of local and long distance calls with built-in business features. Voicemail transcription is offered which allows the reading of voice mails form within the inbox, thus saving time. Auto-attendance is offered for quick calling without dialing the complete numbers. The software also offers calling in professional HD quality voice.

Phonebooth offers call routing so that business calls are never missed. Call conferencing can be set up with special as well as temporary numbers with separate pass-codes for moderators and participants. Other important features of the software include redundancy and round the clock support.

Who are their main alternatives?

The two main competitors of Phonebooth include Aircall and CloudTalk. Aircall is a communication tool that is mainly designed for support and sales teams, as well as empower teams within a business to have a robust conversation, whereas Phonebooth is tailored to handle every aspect of communication within a company.

Based on the online reviews, Aircall has been rated 4.5 whereas Phonebooth has a 4.0 rating. Unlike Phonebooth, which fits in small and midsize businesses, Aircall is fit for companies of any size.

CloudTalk pricing can be said to be around the same range as Phonebooth since its starting price is €16.00/month. CloudTalk has a 5-star rating with regards to the online reviews, while Phonebooth has 4.0 rating.

While CloudTalk fits in small, medium, and large businesses, Phonebooth is tailored to serve small businesses and midsize businesses as well.

What is the cost of Phonebooth?

The cost of license starts at $20 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Phonebooth. You can also find here pricing information from Phonebooth's website.

What should you ask Bandwidth.com during a demo session? (65 questions)

Schedule a demo with Phonebooth and access 65 must ask questions for the vendor while watching Phonebooth in action. Visit the vendor's website here.

Where Phonebooth is used?

Phonebooth communication software is ideal for both individuals as well as organizations. The software is designed to fit in both small businesses as well as mid sized businesses. The software is used across all industries by various companies to handle inbound as well as outbound communication. Some customers include Go Realty, Tax Loans USA, Brooks Bell, and Webpage FX.

List of categories

Communications
Business Phone Systems
Cloud PBX
Conference Calling
SIP Clients
VoIP
Call Center

List of features

Call Conferencing
Call Center
VoIP

Phonebooth Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Phonebooth
ITQlick rating
4/5
Score
87/100
Pricing
2/10
License pricing
$20 per user/month
Functionality
10
Compare
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Review
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.