Phonebooth Review

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Last updated: Aug 24, 2020

Phonebooth Review

ITQlick rating
(4/5)

Starting from $20 per user/month

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging.

  • Categories (4/7):

    • Communications
    • Business Phone Systems
    • Cloud PBX
    • Conference Calling

Shlomi Lavi / updated: Aug 24, 2020

What is Phonebooth Used For?

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging. The software brings together the hosted PBX applications such as SIP trunking and auto attendants.

The software also provides voicemail forwards to email accounts, as well as voice to text transcription. The auto attendants can also be set as customized menus with a dial-by-name option for various departments within an organization and dedicated shortcuts as well.

Phonebooth is a product of Bandwidth.com, a company that is based in the United States. The company is a national supplier of voice and data communication services since 1999.

Average Rating -

The rating of Phonebooth is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software chiefly include small and medium businesses. Major industries where it can be deployed include technology, media and entertainment, communication, retail and wholesale, financial services, education, and others. Some major customers of the software include Go Realty Angel, Webpage FX, and Tax Loans USA etc.

Features

The software offers unlimited number of local and long distance calls with built-in business features. Voicemail transcription is offered which allows the reading of voice mails form within the inbox, thus saving time. Auto-attendance is offered for quick calling without dialing the complete numbers. The software also offers calling in professional HD quality voice.

Phonebooth offers call routing so that business calls are never missed. Call conferencing can be set up with special as well as temporary numbers with separate pass-codes for moderators and participants. Other important features of the software include redundancy and round the clock support.

Competitors & Alternatives

The two main competitors of Phonebooth include Aircall and CloudTalk. Aircall is a communication tool that is mainly designed for support and sales teams, as well as empower teams within a business to have a robust conversation, whereas Phonebooth is tailored to handle every aspect of communication within a company.

Based on the online reviews, Aircall has been rated 4.5 whereas Phonebooth has a 4.0 rating. Unlike Phonebooth, which fits in small and midsize businesses, Aircall is fit for companies of any size.

CloudTalk pricing can be said to be around the same range as Phonebooth since its starting price is €16.00/month. CloudTalk has a 5-star rating with regards to the online reviews, while Phonebooth has 4.0 rating.

While CloudTalk fits in small, medium, and large businesses, Phonebooth is tailored to serve small businesses and midsize businesses as well.

Phonebooth Pricing Information

The cost of license starting from $20 per user/month. The experts at ITQlick has reviewed Phonebooth pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Phonebooth in action

Is it the right software for you?

Phonebooth communication software is ideal for both individuals as well as organizations. The software is designed to fit in both small businesses as well as mid sized businesses. The software is used across all industries by various companies to handle inbound as well as outbound communication. Some customers include Go Realty, Tax Loans USA, Brooks Bell, and Webpage FX.

Phonebooth Categories

Communications
Business Phone Systems
Cloud PBX
Conference Calling
SIP Clients
VoIP
Call Center

Specifications

Company:
Address: Raleigh, NC
Website:http://www.phonebooth.com/
Customers: Large business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Phonebooth Features

Call Conferencing
Call Center
VoIP

Phonebooth Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Phonebooth
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ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
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4.2/10
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review