Pivotal Tracker Pricing - why 2.8/10?

Pivotal Tracker Review
ITQlick Score: 94/100
ITQlick Rating: (4.4/5)
Pricing: 2.8/10 - low cost
Category: Project Management -> Pivotal Tracker -> Pivotal Tracker pricing
Ranking:Ranked 9 out of 781 Project Management systems
Company: Pivotal Labs
Pricing: starts at $10 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Pivotal Tracker review, Pivotal Tracker alternatives
Shlomi LaviShlomi Lavi / Nov 10, 2021

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What is Pivotal Tracker's cost rating? (2.8/10)

Pivotal Tracker comes with a free plan (hosting up to 5 collaborators) and three (3) license pricing options: Startup, Standard, and Enterprise. The free plan comes with Unlimited core features, Unlimited read-only seats, and a 5-project limit.

  • The Startup plan starts at a $10 monthly flat rate.
  • The Standard plan comes at $6.50 per collaborator per month.
  • The cost information for the Enterprise plan is unavailable.
The Startup plan comes with all the features in the free plan, including Unlimited projects and a flat rate structure.

The Standard plan comes with all the features in Startup, including Bundled price structure and Volume discounts. The Enterprise plan comes with every feature in Standard, including Custom price structure, Volume discounts, Single sign-on, Org-visible projects, Full project history, etc.

According to ITQlick expert cost research, Pivotal Tracker is cost-rated at 1.4/5, which means it is a low-cost project management software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost.

When comparing Pivotal Tracker to its competitors, on a scale between 1 to 10, Pivotal Tracker is rated 2.8, which is less expensive than the average Project Management software cost, read the article below in order to calculate the total cost of ownership (TCO), which includes: customization, data migration, training, hardware, maintenance, upgrades, and more.

Project Management Software Price Ranges

Project management products pricing are divided into three tiers. The prices range between $0 to $7, $7 to $10, and $10 upwards. In addition to this, the prices are set on a "per user, per month" basis or a bulk "per month" basis. However, it is worth noting that these price ranges are mostly for the lower offering found on each vendor website.

Enterprise plans on project management software have more robust features; thus, they cost more but are adjusted to suit each organization based on their number of employees; as a result, their prices are mostly made available upon request. For instance, Asana basic plan costs ₦11, Miro costs $10, and Toggl pricing falls around $8— all per user per month; but their prices for their enterprise plan quotes are not made available.

In addition, project management prices are set based on the size of an organization. Their ranges are as follows:

  • Small Businesses can expect to pay around $5 per user for the basic plan of a project management software. However, small businesses with a very tiny workforce can get many project management products for free because they have free versions that allow between 2-5 employee sizes. Examples of these vendors offering free versions for a small employee size are Candy, Lumeer, and Quire. Some premium project management for small businesses are MetaTask, which starts at $6 per month, FreedCamp pricing starts at $1.50 per month, and Tracked for BaseCamp cost around $3 per month.
  • Medium Businesses can expect to pay between $5 to $25 for project management software, depending on the package type and their number of employees. Todo.Vu costs around $9 per user, per month, Studio Organizer pricing starts at $19.50, and Lumeer costs around $8.
  • Large Businesses can expect to pay less than medium-sized businesses for standard project management packages because their workforce is larger. However, prices for enterprise plans cost more. For example, Agile CRM costs around $80 per month, JotForm pricing is around $100 per month, and Kanbanchi $40 per month.

The price ranges for project management best of breeds are as follows:

  • Collaboration Software Most of the collaboration tools in the market are priced per month and per user, and their pricings are usually divided into three tiers, which range from $0 to $4, $4 to $16, and $16 upward, respectively. However, these are the entry-level plans; premium and enterprise plans cost more depending on the vendors. An example is Pobuca Connect, which costs $2 monthly per user for its standard plan and $8 monthly per user for its enterprise plan. Others are Loop email, which costs at $8 monthly per user; HeySpace pricing starts at $4 monthly per user.
  • Time Tracking Software Vendors of most time tracking software charge on a per user, per month basis, and the prices are divided into three tiers; they range from $0 to $3, $3 to $9, and $9 and above. Note that these are prices for the entry-level plans. For instance, Time Doctor pricing starts from $5 per month, TimeCamp pricing from around $6 per month, and Elorus costs up to $9 per month.
  • Workflow Management Software Like other products related to project management, workflow management software are usually priced on a per-user, per-month basis, and the prices range from $0 to $13 and above. For example, Forms on Fire pricing starts from $20 monthly per user, Formstacks Form starts from $19 monthly, and KissFlow Digital Workplace from $360 per month for 30 users.
  • Time & Expense Software Time and expense products in the market have pricings that range from $2 and $11 upwards, depending on the type of plan and number of users. Examples are EverHour, which starts from $5 monthly per user, Microsoft Dynamics GP costs for less than $1, and WorkTime Professional pricing starts from around $12 per month.
  • Professional Services Automation Software Users can expect to be charged per month for most products in this category. The prices can be divided into three sections, and they range from $3 to $50 and above. For example, TigerPaw Software pricing is priced around $80 per user, per month, Business VoiceEdge costs around $30 per month, and Coaches Console pricing is around $150 per month.

What is the cost breakdown of Project Management implementation?

When it comes to selecting Project Management tools, buyers are primarily concerned about the cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of a Project Management system isn't easy as the overall cost of software includes the cost of a license, subscription fees, training, customization, hardware, maintenance, support, and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Project Management pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial Open Source.

  • Subscription/Software-As-A-Service: - Relevant for Pivotal Tracker
    Under this pricing model, the system is accessed over the internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as a subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Relevant for Pivotal Tracker
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, and integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include the cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Pivotal Tracker
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much would it cost to customize Pivotal Tracker? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are
  • Forms to collect additional data
Here are some questions to answer: How much customization is needed? How many systems do you want to integrate to? Does your company work like industry standards or does it have its own customized processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Cost of data migration when migrating to Pivotal Tracker? Relevant for Pivotal Tracker

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in Excel spreadsheets, then it may incur you a lot of time and money to migrate data from Excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depends on how many records you want to migrate. Records can include the number of customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is the cost of training for Pivotal Tracker? Relevant for Pivotal Tracker

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. The cost may involve end-user training, video/self, group, department, and training the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How Pivotal Tracker pricing compares to alternative Project Management solutions?

When comparing Pivotal Tracker to alternative systems, on a scale between 1 to 10 Pivotal Tracker is rated 2.8, which is less expensive than the average Project Management cost.
Pivotal Tracker competes with other project management systems like Jira, Asana, and Wrike. We will compare these project management systems in some specific aspects below.
  • Functionality: Pivotal Tracker offers features like automated planning, tracking, notifications, analytics, search, mention and follow, file sharing, tasks, labels, project history, workspaces management, integrations, etc. When compared to its alternatives, Jira and Pivotal Tracker share similar features like planning, workflow management, tracking, and reporting. Jira offers knowledge management which is lacking in Pivotal Tracker. Wrike offers features lacking in most of the alternatives like enterprise project management, agency project management, project portfolio management, resource management. Asana offers features like Timeline, boards, calendar, app integration, goals, automation, workload, which are available in Pivotal Tracker.
  • Customers/Industries: Pivotal Tracker targets software development teams in non-profit, education, automobile, electrical, retail, etc. Teams in various industries using Pivotal Tracker are Volkswagen, Sundance, DishNetwork, IDEO, etc. Asana targets teams in marketing, overview, operations, and sales. Wrike targets teams in departments like project management, marketing, creative, professional services, product development, company-wide, etc. Teams in companies like Google, okta, Simens, Dell use Wrike. Jira targets teams in departments like Software, Marketing, HR, Legal, Operations, IT, Finance, incident Response, etc. Teams in companies like Square, Cisco, eBay, Visa, and Pfizer use Jira.
  • Cost: According to expert research, Pivotal Tracker is cost-rated 1.4 (where 1-2 is low-cost and 4-5 is high-cost), which means it is a low-cost software amongst its closest alternatives. Pivotal Tracker starts at $10 monthly at a flat rate. Wrike starts at $9.80 per user/month with a free trial and version. Asana starts at $10.99 per user/month billed annually and $13.49 billed monthly with a free trial and version. Jira starts at $7.50 per user/month, and it comes with a free version.
  • Cloud-based/On-premise: Pivotal Tracker and its alternatives are cloud-based.
  • Popularity: Pivotal Tracker is a software product under a subsidiary to VMware (1998) publicly traded on the NYSE under the VMW symbol. Jira by Atlassian (2002) is publicly-traded on the Nasdaq under the team TEAM symbol. Jira is trusted by over 65,000 customers worldwide. Wrike (2007) is a privately held company and trusted by 20,000+ customers.
  • Scalability: Pivotal Tracker and Jira can scale developer teams in startups and small businesses to enterprise businesses.
  • Support: Pivotal Tracker and its alternatives share similar support channels like Chat. Jira, Asana, and Wrike offer an email/help desk, FAQs/forum, and a knowledge base lacking in Pivotal Tracker. Jira and Wrike offer Phone support and 24/7 live rep, lacking in Pivotal Tracker and Asana.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.