Servant Keeper Pricing Guide (Mar 2022)

Servant Keeper Review
ITQlick Score: 96/100
ITQlick Rating: (4.7/5)
Pricing: 2/10 - low cost
Category: Church Management -> Servant Keeper -> Servant Keeper pricing
Ranking:Ranked 2 out of 27 Church Management systems
Company: Servant PC
Pricing: starts at $49.99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Servant Keeper review, Servant Keeper alternatives
Shlomi LaviShlomi Lavi / Mar 08, 2022

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Is Servant Keeper expensive?

Servant Keeper is less expensive than the industry average.

Servant Keeper pricing is based on two main categories: Servant Keeper Cloud and Servant Keeper Local. Servant Keeper Cloud differs from the Local option mainly in remote access and the number of users.

Servant Keeper Cloud features four plans: Small Church at $9.99/month, Level 1 at $29.99 monthly, Level 2 at $49.99 per month, and Level 3 at $99.99 per month. A one-time license fee of $299 for the Small Church and $599 for big churches. All plans have the available Cloud features but differ in the number of users each can admit.

Servant Keeper Local features two plans: the Standard plan with a one-time licensing fee of $599 and $50 per additional seat, and the Small Church plan with a one-time fee of $299, plus $50 per extra seat. The Small Church plan tracks up to fifty families, while Standard has unlimited tracking. A demo version is available for the Cloud plan.

When comparing Servant Keeper to their competitors, on a scale between 1 to 10 (10 is the most expensive to implement), Servant Keeper is rated 2. Read the article below in order to calculate the total cost of ownership (TCO), which includes: customization, data migration, training, hardware, maintenance, upgrades, and more.

You can leave your info with us to get a free custom quote with a breakdown of cost for your business needs. You can also find here pricing information from Servant Keeper's website.


Church Management Software Pricing

Most Church Management software are priced per month and are based on the number of included functionalities. The prices can be broken into three tiers, starting from $0 to $20, $20 to $50, and then $50 to $100. However, some Church Management offered by some vendors can have perpetual licenses that come with a one-time fee. For example, Logos 11 Church Management pricing costs $600, while CahabaWorks Church Software pricing costs $350. Also, PowerChurch Plus cost price is $395.

In addition, most church Management products are priced based on the sizes of churches, ministries, or faith organizations.

  • Small churches and small faith organizations can expect to pay within the range of $4 to $15 for Church Management software per month. For example, ChurchTrac pricing starts from $5 per month, CH Meetings pricing goes for $10 per month, and Planning Center costs around $14 per month.
  • Medium-sized faith ministries can expect to pay between $15 and $45 for a Church Management software on a monthly basis. For example, Faithful Steward cost price starts from $20 per month, CCIS Church Management software costs around $16 per month, and Wild Apricot pricing goes for $40 per month.
  • Large-sized faith ministries can expect to pay within the range of $45 to $99 for a Church Management software on a monthly basis. For example, Faith Life Equip pricing starts from $84 per month, Breeze chMS pricing goes for $50 per month, and Streaming Church TV costs around $80 per month. Note, however, that most vendors have premium or enterprise plans with more robust features, and their prices differ based on the size of each faith organization.
  • There are a few Church Management software that are entirely free to use, while some vendors have feature-limited offerings for churches to use and with an option to upgrade to a premium plan. For example, Pro Presenter, CahabaWorks Church Management Software, and Cross Reference all have feature-limited plans that are free to use.
  • Most church Management apps for MacOS have prices that fall between the range of $10 to $30 and $30 to $50 a month and based on the number of functionalities. For example, Ucare pricing for its basic plan starts from $10 per month, while Pastors Line pricing begins at $10 per month. There are also apps with perpetual licenses; an example is RDS Advantage5, which costs a one-time fee of $1,000.

What is the cost for Church Management implementation?

When it comes to selecting Church Management system, buyers are primarily concerned about the cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of a Church Management system isn't easy as the overall cost of software includes the cost of a license, subscription fees, training, customization, hardware, maintenance, support, and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Church Management pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial Open Source.

  • Subscription/Software-As-A-Service: - Relevant for Servant Keeper
    Under this pricing model, the system is accessed over the internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as a subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Relevant for Servant Keeper
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, and integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include the cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Servant Keeper
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much would it cost to customize Servant Keeper? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are
  • Forms to collect additional data
Here are some questions to answer: How much customization is needed? How many systems do you want to integrate to? Does your company work like industry standards or does it have its own customized processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

What is the data migration cost of Servant Keeper? Relevant for Servant Keeper

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in Excel spreadsheets, then it may incur you a lot of time and money to migrate data from Excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depends on how many records you want to migrate. Records can include the number of customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is Servant Keeper's cost of training? Relevant for Servant Keeper

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. The cost may involve end-user training, video/self, group, department, and training the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How Servant Keeper pricing compares to alternative Church Management solution?

When comparing Servant Keeper to alternative systems, on a scale between 1 to 10 Servant Keeper is rated 2
Planning Center Services, Touchpoint Church, Realm, and Breeze are the top alternatives of Servant Keeper in church management. Servant Keeper is compared to its competition below:
  • Cost: Servant Keeper pricing starts at $9.99/month with a one-time installation fee. Breeze begins at a $50/monthly flat rate, while Planning Center starts at $14/month/feature. Realm is priced at $29 per month, and Touchpoint did not publish pricing details. Touchpoint has a free version available.
  • Functionality: Servant Keeper features accounting integration which Planning Center and Touchpoint do not offer, and website management, which Realm and Breeze do not provide. The software does not have built-in accounting, unlike Realm.
  • Support: Email, phone, chat, knowledge base, and FAQ are available on Servant Keeper. 24/7 live rep is unavailable. In comparison, only Touchpoint has less similar support options.
  • Customer/Industries: Servant Keeper has about 30,000 churches registered on its platform. Planning Center has 60,000, while Breeze has 9,000 ministries registered. Realm has the most prominent customers as it serves the Catholic Church.
  • Popularity: Servant Keeper has about over 10,000 churches. Realm and Planning Center are more established brands with over 40 years of church management. They are all private companies, and not publicly traded.
  • Cloud/Physical: Servant Keeper is both cloud-based and on-premise and has a mobile version. In comparison, all its alternatives are entirely cloud-based and also have mobile versions.
  • Scalability: Servant Keeper supports ministries of all sizes, small and large. Servant Keeper is scalable compared to Breeze, which helps small and mid-sized organizations and is equally scalable as Touchpoint, Realm, and Planning Center.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.