ServiceTitan Pricing Guide (Dec 2022)

ServiceTitan Review
ITQlick Score: 97/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Field Service -> ServiceTitan review -> ServiceTitan pricing
Ranking:Ranked 3 out of 348 Field Service systems
Company: ServiceTitan
Pricing: starts at $398 per technician/month + $800 one-time setup cost
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: ServiceTitan review, ServiceTitan alternatives
Shlomi LaviShlomi Lavi / Dec 11, 2022

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ServiceTitan pricing: How much does it cost in 2023?

The pricing plan of ServiceTitan is not listed on their website, but some users have provided insight on what estimated price you should expect. According to user reviews, ServiceTitan base pricing has been estimated to be from $125 per month per technician to $398 per month.

ServiceTitan Monthly Pricing Plans

Prices and Plans Compared

ServiceTitan has 3 license pricing plans for technicians, even though their charges are not publicly written on the website. The ServiceTitan pricing plans are the Starter, the Essentials, and the Works.

The Starter plan has basic things a technician needs to run a business. Some features available are Booking, Dispatching, Calling, and others. However, the Starter plan lacks the Mobile Estimates feature, which is the only thing differentiating it from the Essential plan.

Still, on the pricing plans, the Works plan has everything missing in the Starter plans and Estimates, like Commission Tracking, Payroll Management, Customizable Memberships, and Advanced Reporting.

While we cannot say the separate charges for these plans, our research has shown that ServiceTitan has 2 pricing models for technicians. The first model is a per-technician model, which ranges from $125 to $245 per month per technician, while the second model is $398 per month (can increase when more technicians are added.).

Which Plan Is Right for You?

ServiceTitan is designed for field service businesses with above 3 technicians. However, there is unique software designed for businesses with less than 3 technicians called the Schedule Engine.

While the ServiceTitan plans are fit for field service businesses of various sizes, it is best for the following business sizes and types:

  • Service & Replacement: $0 - $3M

  • Construction: $3M - $10M

  • Residential: $10M - $25M

  • Commercial: $25M - $50M+

If your business falls within the above-listed categories and revenue sizes, then ServiceTitan should be a good option. You can also use the ServiceTitan ROI calculator to see what this means for your business. 

ServiceTitan vs. competitors (pricing)

Software 

Pricing 

Available Free Trial 

ServiceTitan

$125 per technician/month to $398 per month

-

Housecall Pro

$49 to $169 per month 

-

Jobber

$49 to $349 per month

14 days

Service Fusion

$126 to $399 per month

-

Skyboss

$149 per technician/month

No

Cost of software customizations

Customizing the software to meet the specific needs of the organization can be a costly process, especially if the customization requires significant development or integration work. The average cost of customization can range from a few thousand dollars to several hundred thousand dollars, depending on the complexity of the customization work.

Data migration cost Relevant for ServiceTitan

Migrating data from old systems to the new software can be a time-consuming and costly process, especially if the data is large or complex. The average cost of data migration can range from a few thousand dollars to several hundred thousand dollars, depending on the size and complexity of the data.

cost of training

How many groups (different departments, usages, type of users) are needed for ServiceTitan training? Training employees to use the new software can be a significant cost, especially if the software is complex or requires specialized knowledge. The average cost of training can range from a few hundred dollars to several thousand dollars per employee, depending on the complexity of the software and the duration of the training.

cost of maintenance

Ongoing maintenance and support for the software can be a significant cost, especially if the software requires frequent updates or has a high rate of bugs or issues. The average cost of maintenance can range from a few hundred dollars to several thousand dollars per year, depending on the complexity of the software and the level of support required.

Frequently Asked Questions (FAQs)

How much does ServiceTitan cost per month?

Their pricing plan starts at $398 per technician/month + $800 one-time setup cost.

They offer a free trial?

No, ServiceTitan don't offer a free trial at this time. Free trials are great because your team can test the software (at least basic features of it) in your own time without the pressure of sales teams. We hope they will offer free trials in the future.

Can I use ServiceTitan for free?

No, ServiceTitan don't offer a free version of their product.

Any good free alternative to ServiceTitan?

Some of ServiceTitan free alternatives are Workiz and Kickserv. Kickserv allows up to 2 users, but you must set up payments.

How do I get pricing information directly from the vendor?

You can get it on their website. So why do you need us? we can help you get the total cost of implementation (not just the cost of licenses) and compare them with alternative solutions.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Compare

Our Veredict

ServiceTitan field service management software pricing structure is available for its prices are not. However, according to our research, it is averagely priced compared to its mentioned alternatives.

ServiceTitan does not have additional charges, unlike its alternatives like ServiceFusion, which has add-ons (prices not made public), Jobber, which has a credit card processing fee (2.7% + 30¢ to 3.1% + 30¢), mobile card reader fee (2.5% + 30¢ to 2.9% + 30¢), bank payments (ACH) fee (at 1%), and Automatic Payments fee (at 2.7% + 30¢ to 2.9% + 30¢).

Also, Housecall Pro has additional charges like the Sales proposal tool at $40/month, Recurring service plans at $40/month, Vehicle GPS Tracking for $20/vehicle/month, and a few others.

Regarding pricing per feature, ServiceTitan lacks most features per plan compared to other field service management software. For example, the ServiceTitan Starter plan lacks Easy Estimates, Competitive consumer financing, and Review generation, all found in Housecall Pro. Also, ServiceFusion Starter plan has the Estimate Option and the Project Management feature, which is missing from the ServiceTitan Starter plan.

Price Range on Field Service Management software

Companies can expect to pay between $5 and $300 a month for a Field Service Management (FSM) software, with a "per user/agent/asset" payment option. The cost could be between $500 and $5,000 for one-time subscriptions. However, vendors may also charge for installation and other features such as asset reporting, analytics, client portal, and so on. The range based on the business size is as follows:

  • Small-sized businesses (with up to 25 employees) would have to pay between $20 to $75 monthly for Field Service Management software. The one-time cost range is $500-$1500, and additional installation costs could reach $700. For example, TrackerPal pricing starts at $5 a month for each user; Freshdesk cost up to $15 monthly per agent, and YourTradebase pricing goes for $33 a month.
  • Medium businesses can expect a price range of $69-$199 for FSM software. Service Fusion begins at $99 a month, ServiceBridge at $69 a month, and PestRoute pricing goes for $199 a month, excluding startup service charges.
  • Large establishments would pay upwards of $375 per month for Field Service software units. The price range is between $3000 and $5000 for one-time licensing, and additional charges may run up to $5000. For example, ServiceMax starts at $100 per month, RazorSync at $40, and Fleetio pricing goes for $6 per month for each asset. BellaSolutions offers a one-time setup of $7500.

There are other best of breeds under Field Services; some of which include:

  • Maid Service Software This type of Field Service Software typically costs between $0 and $49. For instance, ZenMaid pricing goes for $49 a month, DoTimely for 25 cents per month, and The Service Program costs $49 a month.
  • Maintenance Management Software Users can expect to pay around $6-$40 for Maintenance Software units. For example, EZOfficeInventory starts at $40 a month, Odoo costs about $20 monthly, and Limble CMMS goes for $35 per month. Also, OneSoft Connect pricing starts at $6 a month with plans up to $33 a month.
  • Service Dispatch Software Most vendors offer Service Dispatch software units between $49-$100 a month. Also, one-time pricing for the software could also reach $6700. Route4Me, for example, has a base subscription of $99 a month but also offers a free trial version for a start. vWork pricing starts at $49 a month, and HCSS Dispatcher charges a one-time payment of $6700.
  • HVAC Software Users would have to pay between $25 and $350 monthly for HVAC Software units. For instance, the base subscription for Solves costs $25 a month, RepairShopr pricing starts at $49 a month, and HVACbizPro starts at $349 per month. Husky Intelligence cost price begins at $29 a month, with plans up to $49 per month. Husky Intelligence also has optional features costing around $99 per month.
  • Plumbing Software Plumbing software has a price range of $20-$49. For example, JobSite pricing goes for $49 per month, Routezilla for $19 a month, and ProBusinessTools for $40 a month.
  • Work Order Software Users can expect to pay between $0 and $50 per month for Work Order software units. The price can go up to as high as $600 if the vendor charges annually. Snapii, for example, starts at $1 a month, WorkStraight goes for $19 a month, and RoadFS costs $50 per month.

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.