ServiceTitan Pricing Plans & Cost Guide (Dec 2022)
Compare Pricing
| ITQlick Score: | 97/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Field Service -> ServiceTitan review -> ServiceTitan pricing |
| Ranking: | Ranked 3 out of 350 Field Service systems |
| Company: | ServiceTitan |
| Pricing: | starts at $398 per technician/month + $800 one-time setup cost |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | ServiceTitan review, ServiceTitan alternatives |
Shlomi Lavi / Dec 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
- ServiceTitan cost in 2023
- Prices and Plans Compared
- Which Plan Is Right for You?
- ServiceTitan Vs. alternatives (pricing)
- Cost of customizations
- Cost of data migration
- Cost of training
- Cost of maintenance
- Frequently Asked Questions (pricing)
- Veredict - Should you buy ServiceTitan?
- Field Service software pricing guide
ServiceTitan pricing: How much does it cost in 2024?
The pricing plan of ServiceTitan is not listed on their website, but some users have provided insight on what estimated price you should expect. According to user reviews, ServiceTitan base pricing has been estimated to be from $125 per month per technician to $398 per month.
Prices and Plans Compared
ServiceTitan has 3 license pricing plans for technicians, even though their charges are not publicly written on the website. The ServiceTitan pricing plans are the Starter, the Essentials, and the Works.
The Starter plan has basic things a technician needs to run a business. Some features available are Booking, Dispatching, Calling, and others. However, the Starter plan lacks the Mobile Estimates feature, which is the only thing differentiating it from the Essential plan.
Still, on the pricing plans, the Works plan has everything missing in the Starter plans and Estimates, like Commission Tracking, Payroll Management, Customizable Memberships, and Advanced Reporting.
While we cannot say the separate charges for these plans, our research has shown that ServiceTitan has 2 pricing models for technicians. The first model is a per-technician model, which ranges from $125 to $245 per month per technician, while the second model is $398 per month (can increase when more technicians are added.).
Which Plan Is Right for You?
ServiceTitan is designed for field service businesses with above 3 technicians. However, there is unique software designed for businesses with less than 3 technicians called the Schedule Engine.
While the ServiceTitan plans are fit for field service businesses of various sizes, it is best for the following business sizes and types:
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Service & Replacement: $0 - $3M
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Construction: $3M - $10M
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Residential: $10M - $25M
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Commercial: $25M - $50M+
If your business falls within the above-listed categories and revenue sizes, then ServiceTitan should be a good option. You can also use the ServiceTitan ROI calculator to see what this means for your business.
ServiceTitan vs. competitors (pricing)
|
Software |
Pricing |
Available Free Trial |
|
ServiceTitan |
$125 per technician/month to $398 per month |
- |
|
Housecall Pro |
$49 to $169 per month |
- |
|
Jobber |
$49 to $349 per month |
14 days |
|
Service Fusion |
$126 to $399 per month |
- |
|
Skyboss |
$149 per technician/month |
No |
Cost of software customizations
Customizing the software to meet the specific needs of the organization can be a costly process, especially if the customization requires significant development or integration work. The average cost of customization can range from a few thousand dollars to several hundred thousand dollars, depending on the complexity of the customization work.
Data migration cost Relevant for ServiceTitan
Migrating data from old systems to the new software can be a time-consuming and costly process, especially if the data is large or complex. The average cost of data migration can range from a few thousand dollars to several hundred thousand dollars, depending on the size and complexity of the data.
Cost of training
How many groups (different departments, usages, type of users) are needed for ServiceTitan training? Training employees to use the new software can be a significant cost, especially if the software is complex or requires specialized knowledge. The average cost of training can range from a few hundred dollars to several thousand dollars per employee, depending on the complexity of the software and the duration of the training.
Cost of maintenance
Ongoing maintenance and support for the software can be a significant cost, especially if the software requires frequent updates or has a high rate of bugs or issues. The average cost of maintenance can range from a few hundred dollars to several thousand dollars per year, depending on the complexity of the software and the level of support required.
Frequently Asked Questions (FAQs)
Our Veredict
ServiceTitan field service management software pricing structure is available for its prices are not. However, according to our research, it is averagely priced compared to its mentioned alternatives.
ServiceTitan does not have additional charges, unlike its alternatives like ServiceFusion, which has add-ons (prices not made public), Jobber, which has a credit card processing fee (2.7% + 30¢ to 3.1% + 30¢), mobile card reader fee (2.5% + 30¢ to 2.9% + 30¢), bank payments (ACH) fee (at 1%), and Automatic Payments fee (at 2.7% + 30¢ to 2.9% + 30¢).
Also, Housecall Pro has additional charges like the Sales proposal tool at $40/month, Recurring service plans at $40/month, Vehicle GPS Tracking for $20/vehicle/month, and a few others.
Regarding pricing per feature, ServiceTitan lacks most features per plan compared to other field service management software. For example, the ServiceTitan Starter plan lacks Easy Estimates, Competitive consumer financing, and Review generation, all found in Housecall Pro. Also, ServiceFusion Starter plan has the Estimate Option and the Project Management feature, which is missing from the ServiceTitan Starter plan.
Price Range on Field Service Management software
Companies can expect to pay between $5 and $300 a month for a Field Service Management (FSM) software, with a "per user/agent/asset" payment option. The cost could be between $500 and $5,000 for one-time subscriptions. However, vendors may also charge for installation and other features such as asset reporting, analytics, client portal, and so on. The range based on the business size is as follows:
- Small-sized businesses (with up to 25 employees) would have to pay between $20 to $75 monthly for Field Service Management software. The one-time cost range is $500-$1500, and additional installation costs could reach $700. For example, TrackerPal pricing starts at $5 a month for each user; Freshdesk cost up to $15 monthly per agent, and YourTradebase pricing goes for $33 a month.
- Medium businesses can expect a price range of $69-$199 for FSM software. Service Fusion begins at $99 a month, ServiceBridge at $69 a month, and PestRoute pricing goes for $199 a month, excluding startup service charges.
- Large establishments would pay upwards of $375 per month for Field Service software units. The price range is between $3000 and $5000 for one-time licensing, and additional charges may run up to $5000. For example, ServiceMax starts at $100 per month, RazorSync at $40, and Fleetio pricing goes for $6 per month for each asset. BellaSolutions offers a one-time setup of $7500.
There are other best of breeds under Field Services; some of which include:
- Maid Service Software This type of Field Service Software typically costs between $0 and $49. For instance, ZenMaid pricing goes for $49 a month, DoTimely for 25 cents per month, and The Service Program costs $49 a month.
- Maintenance Management Software Users can expect to pay around $6-$40 for Maintenance Software units. For example, EZOfficeInventory starts at $40 a month, Odoo costs about $20 monthly, and Limble CMMS goes for $35 per month. Also, OneSoft Connect pricing starts at $6 a month with plans up to $33 a month.
- Service Dispatch Software Most vendors offer Service Dispatch software units between $49-$100 a month. Also, one-time pricing for the software could also reach $6700. Route4Me, for example, has a base subscription of $99 a month but also offers a free trial version for a start. vWork pricing starts at $49 a month, and HCSS Dispatcher charges a one-time payment of $6700.
- HVAC Software Users would have to pay between $25 and $350 monthly for HVAC Software units. For instance, the base subscription for Solves costs $25 a month, RepairShopr pricing starts at $49 a month, and HVACbizPro starts at $349 per month. Husky Intelligence cost price begins at $29 a month, with plans up to $49 per month. Husky Intelligence also has optional features costing around $99 per month.
- Plumbing Software Plumbing software has a price range of $20-$49. For example, JobSite pricing goes for $49 per month, Routezilla for $19 a month, and ProBusinessTools for $40 a month.
- Work Order Software Users can expect to pay between $0 and $50 per month for Work Order software units. The price can go up to as high as $600 if the vendor charges annually. Snapii, for example, starts at $1 a month, WorkStraight goes for $19 a month, and RoadFS costs $50 per month.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.