KEY2ACT - Top Competitors (Nov 2022)

Shlomi Lavi / updated: Nov 10, 2022

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KEY2ACT vs. Alternatives in 2024

The major competitors for KEY2ACT are FieldAware and FieldOne Sky.

FieldAware provides field service management software which is provided as a cloud based service with access by field technicians via mobile devices. Its features include service request and estimation, work order management, as well as job scheduling & technician dispatch. Customers have access to online portals to request maintenance or service requirements, as well as monitor visit schedules & work order status. There is also a reporting module with dashboards for performance and customer service tracking as well.

KEY2ACT provides a similar solution with additional options for sales & marketing in order to obtain new service opportunities. There are also options for project management to handle complex service needs, as well as asset management to ensure equipment and technician fleets are properly maintained to ensure no disruption to maintenance activities.

Another option is available with FieldOne Sky which provides APIs for integration to third party applications, route optimization to improve work order response times, as well as inventory management to handle spare parts requirements. Technicians also have access to a knowledge base of product technical and solution information to help in problem resolution through the use of a collaboration platform accessible by service teams.

While KEY2ACT does not fully support these features, it does provide a dedicated module to handle facility maintenance management unlike FieldOneSky. Additionally there is a documentation system to manage service & maintenance contracts to manage the specific service delivery requirements for each customer.