Yelp Reservations - Top Competitors (May 2022)

Shlomi Lavi / updated: May 20, 2022

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Yelp Reservations vs. Alternatives in 2024

Yelp Reservations competes with other Restaurant POS systems like Toast POS, TouchBistro Restaurant POS, and Torqus POS. We will compare these Restaurant POS systems in some specific aspects below.

• Functionality: Yelp Reservations offers features like Online Waitlisting, Advanced SMS, Two-Way Texting, Floor Plan Management, Basic Reservation Management, Digital Guestbook, Employee Management, Online Ordering, POS Integration, Reporting/Analytics, Table Management, Wait List Management, etc. Toast POS offers features like Tableside Service, Analytics & Reporting, Menu Management, Point of Sale (POS), Multi-Location, Order Management (available in Yelp Reservations), Dashboard, Reporting/Analytics, Alerts/Notifications, Inventory Management, Reporting & Statistics, etc. TouchBistro Restaurant POS offers features like Table Management, Bill Splitting, Create Multiple Menus, Reservations, Online Ordering (available in Yelp Reservations), Gift Cards, Loyalty, Payment Processing, Tableside Ordering, Floor Plan & Table Management, Menu Management, Staff Management, Inventory Management, Reporting & Analytics (available in Toast), Integrations, etc.
  
  Torqus POS offers features like Barcode Integration, Email Integration, HR & Payroll Investment, Job Costing, Mobile Support, Multi-Location, Online Document Storage (Back-Up), POS Invoicing, Quotation & Estimates, Warehouse Management, Banking Integration, etc.
• Customers/Industries: Yelp Reservations has customers like The Boiling Crab, Cafe21 sangria, Maria Italian Kitchen, Mr. Stax Inc., Dick last resort restaurant, Daniel Pham, Marissa Miller, Joy Christensen, Brian Smawley, Paluca Trattoria, Serendipity 3, La Parisienne, etc. Toast targets Fine Dining, Casual Dining, Fast Casual, Bar & Nightclubs, Cafes & Bakeries, Enterprises, Food Trucks, Pizza, etc. TouchBistro Restaurant POS targets Full-Service Restaurants, Food Truck, Family Style, Brewery, Fine Dining, Winery, Quick Service Restaurants, Bar & Club, Fast Cloud-based Ring, Coffee Shcloud-based, and Café. Torqus POS targets Fine Dine, Casual Dining, Bars & Pubs, Cafes & Lounges, QSR, Cloud Kitchens, Food Courts, and Luxury Dining.
• Cost: Yelp Reservations start at $249 per month. TouchBistro starts at $69 per month. Toast starts at $165 per month with a free version. The license cost information for Torqus POS is unavailable.
• Cloud-based/On-premise: Yelp Reservations and all its alternatives are cloud-based. Toast POS and TouchBistro Restaurant POS have an On-Premise version for Windows and Linux.
• Scalability: Yelp Reservations and its alternatives can accommodate organizations of all sizes.
• Support: Yelp Reservations offers support channels like Phone Support and Chat, while Torqus POS only offers Chat. Toast POS offers an Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and 24/7 (Live Rep). TouchBistro Restaurant POS offers an Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.