Shlomi Lavi / Mar 07, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
SAP CRM is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than SAP CRM (76/100). Zoho CRM offers users more features (16) than SAP CRM (3). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho CRM and SAP Customer Relationship Management.
Zoho CRM price starts at $14 per user/month , On a scale between 1 to 10 Zoho CRM is rated 2, which is much lower than the average cost of CRM software. SAP Customer Relationship Management price starts at $58 per month , When comparing SAP Customer Relationship Management to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: SAP Customer Relationship Management is more expensive than Zoho CRM.
We've compared Zoho CRM Vs. SAP CRM based on some of the most important and required CRM features.
Zoho CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards.
SAP Customer Relationship Management: Campaign Management, Customer Service, Collaboration Center .
Zoho CRM is focused on startup to medium firms in different markets. SAP Customer Relationship Management is designed for software requirements of midsized and large companies, whether private or public organizations.
starts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare Pricingstarts at $58 per month
SAP CRM is a cloud-based as well as on-premise customer relationship management (CRM) system that offers a wide range of tools to meet the marketing, sales and customer service needs. The CRM also provides a pl...
Compare Pricing| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Zoho CRM review |
| Company: | Zoho |
| Pricing: | starts at $14 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | CRM -> SAP CRM review |
| Company: | SAP |
| Pricing: | starts at $58 per month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | SAP CRM review, SAP CRM pricing, SAP CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.