The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.
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3CLogic Predictive Dialer is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than 3CLogic Predictive Dialer (69/100). 8x8 Contact Center offers users more features (14) than 3CLogic Predictive Dialer (0). There is a clear winner in this case and it is 8x8 Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Predictive Dialer and 8x8 Contact Center.
3CLogic Predictive Dialer accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Predictive Dialer is rated 2, which is much lower than the average cost of Call Center software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: 3CLogic Predictive Dialer cost is around the same cost of 8x8 Contact Center.
We've compared 3CLogic Predictive Dialer Vs. 8x8 Contact Center based on some of the most important and required Call Center features.
3CLogic Predictive Dialer: We are still working to collect the list of features for 3CLogic Predictive Dialer.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
The 3CLogic Cloud Predictive Dialer has their usual customers coming from variety of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of benefits offered from IT, data and web hosting and information-related services sector, mainly with contact center management. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingITQlick Score: | 69/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 3CLogic Predictive Dialer review |
Company: | 3CLogic |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | 3CLogic Predictive Dialer review, 3CLogic Predictive Dialer pricing, 3CLogic Predictive Dialer alternatives |
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.