Compare 3CLogic Predictive Dialer and CenterWare Inbound - May 2022

Shlomi LaviShlomi Lavi / May 12, 2022

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Bottom Line: Which is Better - 3CLogic Predictive Dialer or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than 3CLogic Predictive Dialer, and CenterWare Inbound is rated higher (91/100) than 3CLogic Predictive Dialer (69/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. Nuxiba Technologies

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? 3CLogic Predictive Dialer or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Predictive Dialer and CenterWare Inbound.

3CLogic Predictive Dialer accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Predictive Dialer is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Predictive Dialer is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: CenterWare Inbound is more expensive than 3CLogic Predictive Dialer.

Which software includes more/better features?

We've compared 3CLogic Predictive Dialer Vs. CenterWare Inbound based on some of the most important and required Call Center features.

3CLogic Predictive Dialer: We are still working to collect the list of features for 3CLogic Predictive Dialer.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

The 3CLogic Cloud Predictive Dialer has their usual customers coming from variety of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of benefits offered from IT, data and web hosting and information-related services sector, mainly with contact center management. and CenterWare Inbound's target customer size include: Medium and large size businesses.



3CLogic Predictive Dialer

ITQlick rating
(4.8/5)

The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.

Categories: Call Monitoring, Call Center.

CenterWare Inbound

ITQlick rating
(4.6/5)

CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

3CLogic Predictive Dialer: 0 Features

We are working to collect the list of features

CenterWare Inbound: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
3CLogic ...
ITQlick rating
4.8/5
Score
69/100
Pricing
3/10
License pricing
Pricing not available
Functionality
3
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.