Compare DialMyCalls and USAN IVR - Apr 2022

Shlomi LaviShlomi Lavi / Apr 14, 2022

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Bottom Line: Which is Better - DialMyCalls or USAN IVR?

USAN IVR is more expensive to implement (TCO) than DialMyCalls, and USAN IVR is rated higher (89/100) than DialMyCalls (77/100). USAN IVR offers users more features (3) than DialMyCalls (0).

Looking for the right SMS Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

OnTimeTelecom Vs. USAN INC

OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

Who is more expensive? DialMyCalls or USAN IVR?

The real total cost of ownership (TCO) of SMS Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for DialMyCalls and USAN IVR.

DialMyCalls price starts at $6.74 per month , On a scale between 1 to 10 DialMyCalls is rated 4, which is lower than the average cost of SMS Marketing software. USAN IVR price starts at $1,000 per license , When comparing USAN IVR to its competitors, the software is rated 6 - similar to the average SMS Marketing software cost.

Bottom line: USAN IVR is more expensive than DialMyCalls.

Which software includes more/better features?

We've compared DialMyCalls Vs. USAN IVR based on some of the most important and required SMS Marketing features.

DialMyCalls: We are still working to collect the list of features for DialMyCalls.

USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

DialMyCalls's typical customers include: Small, medium and large size businesses, and USAN IVR's target customer size include: Small business, Large business.

DialMyCalls

ITQlick rating
(4.8/5)

starts at $6.74 per month

DialMyCalls is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. DialMyCalls received a rating of 4.8 from ITQlick team. The software cost is consi...

Categories: Text mining, Call Recording, IVR, CRM.

USAN IVR

ITQlick rating
(3.2/5)

starts at $1,000 per license

USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.

Categories: Call Center.

Compare specifications

Compare features

DialMyCalls: 0 Features

We are working to collect the list of features

USAN IVR: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
DialMyCalls
ITQlick rating
4.8/5
Score
77/100
Pricing
4/10
License pricing
$6.74 per month
Functionality
7
Compare
USAN IVR
ITQlick rating
3.2/5
Score
89/100
Pricing
6.2/10
License pricing
$1,000 per license
Functionality
4
Flowroute
ITQlick rating
4.6/5
Score
91/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
3
Intercom
ITQlick rating
4.6/5
Score
86/100
Pricing
7/10
License pricing
$38 per feature/month
Functionality
5
TargetEveryOne
ITQlick rating
4.5/5
Score
85/100
Pricing
6/10
License pricing
$79 per month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.