Shlomi Lavi /
Mar 11, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ITP CCM or Enterprise Feedback?
Enterprise Feedback is more expensive to implement (TCO) than ITP CCM, and Enterprise Feedback is rated higher (92/100) than ITP CCM (50/100). Both tools offer the same amount of features.
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aia software Vs. Verint
Aia software:
Aia is the global developer and supplier of ITP, the ultimate Customer Communications Management solution for clients in different branches worldwide.
Our reliable and flexible ITP products have helped over a thousand businesses in 30 countries, including some of the leading financials worldwide. ITP is your software, adaptable by your peop...
Verint: ...
Who is more expensive? ITP CCM or Enterprise Feedback Management?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ITP CCM and Enterprise Feedback Management.
ITP CCM price starts at $49 per month , On a scale between 1 to 10 ITP CCM is rated 2, which is much lower than the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ITP CCM is rated 2, which is much lower than the average cost of Customer Experience Management software.
Bottom line: Enterprise Feedback Management is more expensive than ITP CCM.
Which software includes more/better features?
We've compared ITP CCM Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.
ITP CCM: Data Import/Export, Basic Reports, Online Customer Support.
Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ITP CCM's typical customers include: Start up, Small business, Medium business, Large business, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.