Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - Oracle WebCenter or LiveAgent?
Oracle WebCenter is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than Oracle WebCenter (62/100). LiveAgent offers users more features (5) than Oracle WebCenter (3). There is a clear winner in this case and it is LiveAgent!
Looking for the right Business performance management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Oracle Corporation Vs. Quality Unit
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Who is more expensive? Oracle WebCenter or LiveAgent?
The real total cost of ownership (TCO) of Business performance management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle WebCenter and LiveAgent.
Oracle WebCenter price starts at $1,540 per license , On a scale between 1 to 10 Oracle WebCenter is rated 4, which is lower than the average cost of Business performance management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Business performance management software cost.
Bottom line: Oracle WebCenter is more expensive than LiveAgent.
Which software includes more/better features?
We've compared Oracle WebCenter Vs. LiveAgent based on some of the most important and required Business performance management features.
Oracle WebCenter: Data Import/Export, Basic Reports, Online Customer Support.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Target customer size
Customers of the software include small and medium businesses as well as large multi-national
corporations. Customers of the software include businesses of all sizes and a wide range of types.